
Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $20.00 - $21.50
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
accident insurance
critical illness insurance
401k plan with matching
HSA options
Employee Assistance Programs
Paid sick leave
Paid vacation
paid birthday leave
Career development programs
Opportunity for advancement
Charitable opportunities
Philanthropic opportunities
Tuition Reimbursement
free shift meal
Job Description
MorningStar Senior Living is a distinguished senior living community dedicated to providing compassionate care and a vibrant living environment for its residents. As a leading provider in senior living, MorningStar focuses on creating a culture of respect, love, and servant-leadership, ensuring that every individual in their care feels valued and cherished. The company deeply values its transformative culture, believing that elevating the lives of residents also uplifts the staff, creating a mutually enriching environment. With a commitment to excellence, MorningStar Senior Living offers a supportive workplace where employees can grow, thrive, and contribute meaningfully to the wellbeing of elderly community members. The community emphasizes servant-leadership, kindness, and cultural values that prioritize the happiness and dignity of both residents and staff. This role is part-time, with scheduled shifts on Friday afternoons and weekends, and offers competitive pay ranging from $20.00 to $21.50 per hour. The position falls under a non-exempt employment status, providing team members with access to a comprehensive benefits package when eligible.
The Concierge role at MorningStar Senior Living is pivotal in creating a warm, welcoming atmosphere that enhances the quality of life for residents, their families, and visitors. As the first point of contact, the concierge embodies the community's mission by offering friendly, compassionate, and professional assistance. Responsibilities include greeting and assisting visitors, answering telephones promptly and with the appropriate community greeting, sorting and distributing mail, and managing correspondence and files. The individual in this role also supports the community's operations by interpreting and adhering to resident rights and personnel policies while utilizing office equipment such as computers, copiers, telephones, and postage machines effectively. This position requires a person who is patient, understanding, and capable of working well with a diverse group including fellow staff members, residents, and their families. The concierge also plays a supportive role by escorting guests when necessary and expressing concern and compassion to all community members. MorningStar Senior Living encourages team members to embody core values of love, kindness, honesty, goodness, fairness, and respect, which are integral not only to their caregiving but also to their work culture. The Concierge at MorningStar Senior Living has a meaningful opportunity to contribute to a positive community environment while advancing their career in senior living service with the possibility of growth and development within this supportive setting.
The Concierge role at MorningStar Senior Living is pivotal in creating a warm, welcoming atmosphere that enhances the quality of life for residents, their families, and visitors. As the first point of contact, the concierge embodies the community's mission by offering friendly, compassionate, and professional assistance. Responsibilities include greeting and assisting visitors, answering telephones promptly and with the appropriate community greeting, sorting and distributing mail, and managing correspondence and files. The individual in this role also supports the community's operations by interpreting and adhering to resident rights and personnel policies while utilizing office equipment such as computers, copiers, telephones, and postage machines effectively. This position requires a person who is patient, understanding, and capable of working well with a diverse group including fellow staff members, residents, and their families. The concierge also plays a supportive role by escorting guests when necessary and expressing concern and compassion to all community members. MorningStar Senior Living encourages team members to embody core values of love, kindness, honesty, goodness, fairness, and respect, which are integral not only to their caregiving but also to their work culture. The Concierge at MorningStar Senior Living has a meaningful opportunity to contribute to a positive community environment while advancing their career in senior living service with the possibility of growth and development within this supportive setting.
Job Requirements
- High school diploma or equivalent preferred
- at least one year of front desk or reception related experience preferred
- strong communication and interpersonal skills
- ability to use office equipment such as computers, copy machines, telephone systems
- knowledge of resident rights and confidentiality
- friendly and patient demeanor
- ability to prioritize and organize workload effectively
- availability to work Friday 3:30 P.M. to 8:00 P.M., and Saturday and Sunday 1:30 P.M. to 8:00 P.M.
- non-exempt employment status
- willingness to adhere to company policies and federal and state regulations
Job Qualifications
- Demonstration of core values: love, kindness, honesty, goodness, fairness, respect
- at least one year preferred of front desk/reception related experience
- high school or equivalent preferred but not required
- typing, filing, use of copy machine, telephone systems, intercommunication system and office equipment knowledge
- knowledgeable regarding resident rights, confidentiality, how to meet the public and answer questions, employee handbook and census
- be friendly, courteous, patient, understanding, and work well with people including staff, residents, and families
- meet deadlines, organize, and prioritize the workload
Job Duties
- Greet visitors and family members and provide non-confidential information requested
- answer the telephone promptly using the appropriate greeting for the community
- sort mail and distribute to appropriate departments
- type and file correspondence and other information as needed
- adhere to and interpret resident's rights
- adhere to and interpret the personnel policies
- use of computers, calculators, copy machines, postage machines, etc
- express concern and compassion for residents and families
- escort people, if necessary, to resident's suites and other areas
- other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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