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Concierge Security Officer - Shopping Center

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Exact $18.00
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Work Schedule

Weekend Shifts
Fixed Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401(k) Plan
Paid Time Off
Paid holidays
Disability Coverage
Life insurance
uniform provided

Job Description

GardaWorld Security Services is a global leader in providing sophisticated and tailored security solutions, specializing in employing and training highly skilled and dedicated professionals worldwide. As a renowned security company, GardaWorld is recognized for its commitment to excellence in safety and security, catering to a diverse clientele that includes office towers, hotels, shopping centers, and other high-profile locations. The company is proud to be the only guarding security company in the United States certified by Great Place to Work, illustrating its positive workplace culture and dedication to employee development and satisfaction. This reputation makes GardaWorld a preferred employer for individuals seeking a career in the security industry, with opportunities for growth and advancement from frontline positions to corporate roles.

The role of Concierge Security Officer at GardaWorld is a unique blend of security expertise and exceptional customer service. Located in Tempe, AZ, this position involves a set schedule from 12:00 pm to 10:00 pm on Saturdays, offering a competitive hourly wage of $18.00, with the added benefit of DailyPay availability. The role requires a professional who can engage meaningfully with people, providing reassurance and confidence in various environments. Officers serve as the first point of contact, performing duties like welcoming visitors, verifying identity, and ensuring controlled access, all while maintaining a strong presence to deter potential risks. Beyond traditional security responsibilities, the Concierge Security Officer must excel in communication, problem-solving, and emergency response, including providing first aid and coordinating with emergency teams when necessary.

GardaWorld emphasizes the importance of customer service in this position, as the officer interacts with a diverse array of individuals across different shifts. This role is ideal for individuals with a natural ability to build rapport and create a safe, welcoming environment for all visitors and employees. The company supports its officers with a comprehensive benefits package, including medical, dental, and vision insurance plans, a 401(k) retirement savings plan with employer matching contributions, paid time off, paid holidays, disability coverage, and life insurance options. Additionally, GardaWorld provides uniforms at no cost and offers career growth opportunities within its global network.

Employment with GardaWorld is contingent upon the successful completion of a background check and drug screening following the offer of employment. The company also ensures a strong commitment to equal employment opportunities, promoting a workplace free from discrimination based on race, color, religion, sex, national origin, age, veteran status, or disability. GardaWorld adheres to applicable federal, state, and local laws governing nondiscrimination and fair employment practices. This position not only promises a secure job but also a meaningful career path for ambitious individuals looking to make a significant impact in the security field and grow within a respected global organization.

Job Requirements

  • High school diploma or GED
  • Prior customer service experience preferred
  • Authorization to work in the U.S.
  • Ability to pass background check and drug screening
  • Strong communication and interpersonal skills
  • Availability to work scheduled shifts
  • Ability to perform physical patrol duties and respond to emergencies

Job Qualifications

  • Be authorized to work in the U.S.
  • Be able to provide documentation of High School Diploma or GED
  • Be able to ace (and pass) an extensive screening process
  • Exceptional customer service skills
  • Proficient in basic phone and computer skills
  • Security, military, or law enforcement experience preferred
  • Have a state license if required

Job Duties

  • Customer service duties like welcoming, verifying identity, and guiding visitors
  • Manage access control
  • Perform regular patrols to identify potential risks
  • Inspect security equipment and report any maintenance needs
  • Respond to incidents, provide first aid, and coordinate with emergency teams
  • Answer questions in person or by phone
  • Write incident reports and communicate security concerns
  • Ensure the safety and protection of individuals and property

Job Criteria

Experience

Entry Level (1-2 years)


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