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Concierge Security Monitor

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Exact $17.00
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Work Schedule

Day Shifts
Fixed Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401(k) Plan
Paid Time Off
Paid holidays
Disability Coverage
Life insurance

Job Description

GardaWorld Security Services is a renowned global security company providing sophisticated and tailored security solutions worldwide. Known for employing and training highly skilled and dedicated professionals, GardaWorld is committed to maintaining high standards of safety, security, and customer service. With a diverse workforce and a strong reputation, GardaWorld prides itself on creating promising career opportunities and a positive work environment. The company has earned notable recognition as the only guarding security firm in the United States certified by Great Place to Work, further reinforcing its commitment to employee satisfaction and organizational excellence. GardaWorld emphasizes equal employment opportunities and compliance with federal, state, and local nondiscrimination laws to foster an inclusive and supportive workplace culture. In addition to competitive compensation and benefits, GardaWorld encourages career development and growth with many employees advancing from frontline roles to corporate positions.

The Concierge Security Officer position at GardaWorld is a vital role focusing on customer service and security within environments such as office towers, hotels, and shopping centers. This part-time role is based in Louisville, KY, working the 2nd shift from 3 p.m. to 11 p.m. on Wednesdays and Thursdays. Officers are provided a set schedule and a competitive hourly wage of $17, with access to DailyPay for early wage access. GardaWorld supplies uniforms at no cost to employees and offers an extensive benefits package including medical, dental, and vision insurance, a 401(k) retirement plan with employer match, paid time off, paid holidays, disability coverage, and life insurance.

The key responsibilities of a Concierge Security Officer include providing warm customer service by welcoming and verifying visitors, managing access control, conducting regular patrols to ensure safety, inspecting security equipment, and responding proactively to incidents. Officers are expected to perform first aid when necessary, communicate effectively with emergency teams, answer inquiries in person or by phone, document incidents clearly, and generally safeguard individuals and property. This role requires a friendly demeanor, exceptional communication skills, and the ability to inspire confidence while maintaining a secure environment.

GardaWorld's commitment to excellence is reflected in its rigorous screening process, requiring candidates to pass background checks and drug screenings. This role welcomes candidates with prior experience in security, military, or law enforcement, although such experience is not mandatory. Applicants must be authorized to work in the U.S., hold a high school diploma or GED, and possess basic phone and computer competencies. State licensing is required where applicable.

Joining GardaWorld as a Concierge Security Officer is more than just a job—it is an opportunity to become part of a global leader in security services with the potential for career advancement. The company values ambition, entrepreneurial spirit, and the desire to serve as an ambassador of GardaWorld's high standards. With comprehensive support and professional development, GardaWorld provides a rewarding environment for security professionals dedicated to making a difference.

Job Requirements

  • Be authorized to work in the U.S.
  • have a high school diploma or GED
  • pass background check
  • pass drug screening
  • possess exceptional customer service skills
  • have basic phone and computer skills
  • possess state license if required

Job Qualifications

  • Be authorized to work in the U.S.
  • be able to provide documentation of high school diploma or GED
  • be able to ace and pass an extensive screening process
  • exceptional customer service skills
  • proficient in basic phone and computer skills
  • security, military, or law enforcement experience is a plus
  • possess a state license if required

Job Duties

  • Customer service duties like welcoming, verifying identity, and guiding visitors
  • manage access control
  • perform regular patrols to identify potential risks
  • inspect security equipment and report any maintenance needs
  • respond to incidents, provide first aid, and coordinate with emergency teams
  • answer questions in person or by phone
  • write incident reports and communicate security concerns
  • ensure the safety and protection of individuals and property

Job Criteria

Experience

Entry Level (1-2 years)


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