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Concierge Security Coordinator

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Exact $17.00
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Work Schedule

Fixed Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401(k) retirement plan
Paid Time Off
Paid holidays
Disability Coverage
Life insurance
uniform provided

Job Description

GardaWorld Security Services is a global leader in sophisticated and tailored security solutions, recognized for employing and training highly skilled and dedicated professionals across the world. As a company with a strong commitment to customer service and safety, GardaWorld stands out not only for its security expertise but also for being certified by Great Place to Work in the United States, affirming its commitment to employee satisfaction and a positive workplace culture. GardaWorld offers a wide range of security services, including tactical, surveillance, and casual roles, providing diverse career opportunities for individuals with different skills and interests. The company emphasizes career growth, with many corporate employees having started as frontline workers, underlining the potential for advancement within the organization. Their policies promote equal employment opportunities and compliance with federal, state, and local nondiscrimination laws, ensuring a supportive and inclusive work environment.

The role of Concierge Security Officer at GardaWorld focuses heavily on customer service within various environments such as office towers, hotels, and shopping centers. This full-time position based in Louisville, KY is scheduled for the 2nd shift, from 3 p.m. to 11 p.m., Monday through Friday. It offers a competitive hourly wage of $17, with additional benefits including access to DailyPay, a comprehensive benefits package covering medical, dental, and vision insurance, a 401(k) retirement savings plan with employer matching, paid time off, paid holidays, disability coverage, and life insurance options. The company provides uniforms at no cost, supporting employees in maintaining a professional appearance.

The Concierge Security Officer is tasked with maintaining a safe and secure environment while delivering exceptional customer service. Duties include welcoming and verifying visitors, managing access control, performing regular patrols to identify potential risks, inspecting security equipment, handling incidents with professionalism, and providing first aid when necessary. Strong communication skills are vital, as the role involves answering questions both in person and by phone. Writing detailed incident reports and coordinating with emergency teams are also essential responsibilities. Candidates with prior experience in security, military, or law enforcement are highly valued, though the role is designed to provide opportunities for capable individuals who can pass an extensive screening process and demonstrate exceptional customer service skills.

Overall, this position represents more than just a job; it is an opportunity to be a GardaWorld Ambassador with promising career prospects in a well-established, supportive, and dynamic company. With a clear focus on developing meaningful connections with people and safeguarding property, GardaWorld’s Concierge Security Officer role suits individuals who are ambitious, professional, and eager to grow within the security industry.

Job Requirements

  • High school diploma or GED
  • authorization to work in the U.S.
  • ability to pass extensive screening including background check and drug screening
  • strong customer service skills
  • basic phone and computer proficiency
  • security, military, or law enforcement experience is a plus
  • valid state license if required

Job Qualifications

  • Be authorized to work in the U.S.
  • be able to provide documentation of High School Diploma or GED
  • be able to ace and pass an extensive screening process
  • exceptional customer service skills
  • proficient in basic phone and computer skills
  • security, military, or law enforcement experience preferred
  • possess a state license if required

Job Duties

  • Customer service duties like welcoming, verifying identity, and guiding visitors
  • manage access control
  • perform regular patrols to identify potential risks
  • inspect security equipment and report any maintenance needs
  • respond to incidents, provide first aid, and coordinate with emergency teams
  • answer questions in person or by phone
  • write incident reports and communicate security concerns
  • ensure the safety and protection of individuals and property

Job Criteria

Experience

Entry Level (1-2 years)


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