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Concierge Security Ambassador

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Exact $17.01
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Work Schedule

Fixed Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401(k) retirement plan
Paid Time Off
Paid holidays
Disability Coverage
Life insurance
uniform provided

Job Description

GardaWorld Security Services is a leading global security company renowned for providing sophisticated and tailored security solutions to clients across various industries. Established with a commitment to excellence, GardaWorld has grown into one of the most trusted names in the security sector by employing and training highly skilled professionals dedicated to safeguarding people and property worldwide. As a company, GardaWorld is distinguished not only by its expansive service offerings but also by its strong focus on employee growth, workplace culture, and community engagement. In fact, GardaWorld Security remains the only guarding security company in the United States to be Certified by Great Place to Work, which reflects its dedication to fostering a positive and supportive work environment for all staff members.

The Concierge Security Officer role at GardaWorld Security Services offers a unique employment opportunity that combines the core values of security with exceptional customer service. This position is based in Vero Beach, FL, and offers full-time hours with a set schedule of Friday to Saturday from 10:00 PM to 6:00 AM and Sunday to Monday from 8:00 PM to 4:00 AM. Employees in this role earn a competitive hourly wage of $17.01, with additional benefits such as DailyPay availability for GardaWorld team members. The company provides a comprehensive benefits package that includes medical, dental, and vision insurance plans, a 401(k) retirement savings plan with employer matching contributions, paid time off (PTO), paid holidays, disability coverage, and life insurance options. Additionally, GardaWorld facilitates career growth opportunities for motivated individuals, with many corporate employees having started as frontline workers. The company also provides uniforms at no cost, emphasizing both professional appearance and employee convenience.

As a Concierge Security Officer, the primary focus of the role is on building meaningful connections with visitors and occupants in various facilities like office towers, hotels, and shopping centers. The ability to engage naturally with others and inspire confidence through exemplary customer service is crucial in this position. Officers are tasked with welcoming guests, verifying identities, and providing guidance to ensure a safe and secure environment. Alongside these duties, Concierge Security Officers perform regular patrols, manage access control, and monitor security equipment to identify and report potential risks or maintenance needs proactively. The role also requires effective incident response skills, including providing first aid when necessary and coordinating with emergency response teams.

The position demands strong communication skills, as officers frequently interact with people both in person and over the phone, addressing inquiries and clarifying security protocols. Meticulous documentation through incident reports and timely communication of security concerns helps maintain a secure and well-organized facility environment. GardaWorld Security Officers uphold high standards of professionalism and integrity while ensuring the safety and protection of individuals and property under their watch. The role is a driving post, requiring officers to have a valid driver's license, be at least 21 years old, and maintain a clean driving record.

Overall, this role is ideal for individuals who value security, thrive in customer-facing positions, and seek a rewarding career with a globally respected security company. GardaWorld Security Services is committed to equal employment opportunities, striving to create an inclusive workplace free from discrimination on any protected basis. Prospective employees will undergo a thorough background check and drug screening as part of the hiring process. This position provides an excellent opportunity for those with security, military, or law enforcement experience to leverage their skills in a dynamic and supportive environment. If you have a passion for protection, customer service, and personal development, GardaWorld Security Services welcomes you to apply and become part of an organization where your career can flourish.

Job Requirements

  • Authorized to work in the U.S
  • provide documentation of high school diploma or GED
  • pass extensive screening process
  • demonstrate exceptional customer service skills
  • possess basic phone and computer skills
  • hold required state security license if applicable
  • be at least 21 years old
  • have a valid driver’s license and clean driving record

Job Qualifications

  • Authorized to work in the U.S
  • documentation of high school diploma or GED
  • strong customer service skills
  • basic phone and computer proficiency
  • security, military, or law enforcement experience preferred
  • possession of state security license if required
  • valid driver’s license with clean driving record
  • at least 21 years of age

Job Duties

  • Welcome and assist visitors with courteous customer service
  • verify identity and manage access control effectively
  • conduct regular patrols to identify and mitigate potential security risks
  • inspect security equipment and report maintenance issues
  • respond promptly to incidents and provide basic first aid
  • coordinate with emergency teams as needed
  • document incidents and communicate security concerns clearly

Job Criteria

Experience

Entry Level (1-2 years)


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