Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $19.00 - $20.00
Benefits
Competitive medical insurance
Dental Insurance
Vision Insurance
disability and life insurance
Generous Paid Time Off
Onsite housing discount at Greystar-managed communities
401(k) with Company Match
Paid parental leave
fertility benefit reimbursement up to $10,000
Employee assistance program
Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans
charitable giving program
Job Description
Greystar is a leading, fully integrated global real estate company that specializes in property management, investment management, development, and construction services within the institutional-quality rental housing sector. Headquartered in Charleston, South Carolina, Greystar operates globally with over $300 billion of real estate under management in nearly 250 markets, including North America, Europe, South America, and the Asia-Pacific region. As the largest operator of apartments in the United States, Greystar manages more than 1,000,000 units and beds worldwide. The company boasts a robust institutional investment management platform with assets totaling nearly $78 billion, including over $35 billion in development assets. Founded... Show More
Job Requirements
- High school diploma or equivalent
- Prior experience in customer service or related field preferred
- Ability to communicate effectively both verbally and in writing
- Capability to stand, walk, and or sit for extended periods
- Ability to lift, carry, or maneuver weights up to twenty-five pounds independently
- Willingness to work flexible hours including evenings, weekends and holidays
- Ability to work indoors and outdoors in all weather conditions
- Ability to handle occasional travel for training or business meetings
Job Qualifications
- High school diploma or equivalent
- Prior experience in customer service or resident relations preferred
- Excellent communication and interpersonal skills
- Ability to handle multiple tasks efficiently and maintain a friendly demeanor
- Basic computer proficiency for data entry and communication
- Strong organizational skills
- Ability to work independently and as part of a team
Job Duties
- Greet prospects and residents as they enter the office or leasing area and ensure the comfort of prospects and visitors while they wait to speak with a team member
- Answer phone calls, route all calls to the appropriate team member for assistance, and assist with completed service request call backs as necessary
- Maintain the guest suite schedule to ensure proper payment and cleanliness upon guest arrival and manage and coordinate the loading dock and or elevator schedule for move-ins and move-outs
- Ensure clubhouse amenities are in tour condition prior to leasing office opening each morning
- Manage all package deliveries by documenting arrival information and notifying residents of all package deliveries within 24 hours
- Maintain tracking logs for equipment rentals, dry cleaning services, and or other services provided by the community
- Assist the community team with scheduling, planning and organizing resident activities and programs
- Keep detailed information on local area restaurants, shops, delivery places, and other pertinent information that may be of interest to residents and maintain relationships and contacts with concierge vendors
Job Location
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