Concierge-Roseville

Minneapolis, MN, USA|Onsite

Job Overview

Employment Type

Hourly

Compensation

Type:

Hourly

Rate:

Range $24.00 - $35.00

Work Schedule

Standard Hours

Benefits

401 (k) plan

Profit sharing

Medical insurance

Dental Insurance

Prescription coverage

vision coverage

Life insurance

Paid Time Off

Paid holidays

Paid Maternity Leave

Paid parental leave

Dependent Care Flexible Spending Account

Career growth planning

Nationwide career opportunities

Job Description

Renewal by Andersen is a leading innovator in the window and door industry, known for combining industry expertise with cutting-edge product innovation. As a pioneer in this field, the company continuously strives to provide superior service through its unique Signature Service approach. Renewal by Andersen values the personal and professional growth of its team members, fostering a diverse and inclusive workplace where all employees feel respected, valued, and motivated to reach their full potential. The company proudly supports environmental sustainability and has been recognized as an Energy Star Partner of the Year multiple times, demonstrating its commitment to protecting the... Show More

Job Requirements

High school diploma or equivalent
Minimum 2 years of customer service experience
Proficiency in Microsoft Office
Strong communication skills
Excellent organizational skills
Ability to multitask effectively
High attention to detail

Job Qualifications

2+ years customer service experience
Solid and accurate data entry skills
Strong communication and time management skills
Competency in Microsoft Office software
High attention to detail and organization abilities
Excellent interpersonal skills and the ability to manage simultaneous tasks

Job Duties

Provide Signature Service customer service to homeowner
Create and maintain homeowners' job files
Build a concrete relationship with the homeowner
Work with RSR's and Scheduling teams to move the homeowner's job through the process
Work with Sales Reps to resolve any paperwork issues, change orders, on-hold jobs, or Job's in Progress
Resolve any post install situations
Schedule homeowners' technical measure, installation date, and reminder calls
Send out the post installation survey and resolve any post installation situations

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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