Concierge / Resident Services Coordinator

Dallas, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $17.00 - $18.00

Benefits

401(k) match

rental incentive

renewal compensation

Bonuses

Rental Discounts

Medical insurance

Dental Insurance

Vision Insurance

vacation accrual

sick time accrual

Job Description

Sares Regis Group of Newport Beach, California, is a distinguished privately held real estate development, investment, and management company specializing in commercial properties and multifamily communities throughout the western United States. Established in 1993, the company has experienced significant growth and success, developing and acquiring assets exceeding 7 billion dollars. Sares Regis Group manages an extensive combined portfolio that includes approximately 25 million square feet of office and industrial space as well as 36,000 apartment units, positioning it as a leader in the real estate industry.

Sares Regis Group is currently offering a career opportunity for an experienced Concier... Show More

Job Requirements

Must have relevant experience
Ability to effectively communicate both written and verbal
Experience with file audits, customer service and resident engagement a must
Ability to work independently without direct supervision
Must have knowledge of operations software used at the property level
Outlook, internet software, Excel, and Word
Current driver’s license and auto insurance
Able to work weekends and overtime as job requires

Job Qualifications

Must have excellent customer service experience with ability to pass fair housing exam
Must have relevant experience
Ability to effectively communicate both written and verbal
Experience with file audits, customer service and resident engagement a must
Ability to work independently without direct supervision
Must have knowledge of operations software used at the property level
Outlook, Internet software, Excel, and Word
Current driver’s license and auto insurance
Able to work weekends and overtime as job requires

Job Duties

Responsible for greeting prospects, guests and visitors as they arrive to our community
Provide a personalized experience, with emphasis on care and convenience for our future and current residents
Engage with residents, fostering an ongoing, positive relationship while confirming their expectations are being fulfilled
Respond to resident complaints and concerns in a timely and professional manner, making sure every situation handled ends with gratification
Act as the communication center providing residents community happenings daily, weekly, or monthly via the computer portal and postings
Plan, promote and deliver resident events and activities ensuring resident's find value outside the walls of their apartment home
Identify, communicate and implement opportunities to improve resident happiness and service

Job Location

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