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Concierge Representative-Part-time

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Exact $18.00
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Work Schedule

Weekend Shifts
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Benefits

Flexible Schedule
Supportive team environment
opportunities for growth
Meaningful Community Impact
positive work atmosphere

Job Description

Riddle Village is a reputable continuing care retirement community dedicated to providing exceptional living experiences for elderly residents. With a long-standing tradition of supporting both its residents and employees, Riddle Village fosters a warm and welcoming environment where everyone feels valued and cared for. The community is renowned for its commitment to high-quality care, excellent service, and fostering a culture of friendliness and respect. At Riddle Village, over 300 dedicated associates work collaboratively to ensure that the community remains a safe, comfortable, and engaging place for seniors to live vibrant lives. The philosophy of the community is simple yet powerful:... Show More

Job Requirements

  • Must have completed high school/GED equivalent
  • must be able to follow oral and written instructions
  • must display excellent customer service, interpersonal, and communication skills
  • must be knowledgeable of Microsoft Word and Excel
  • must be flexible with filling in for call-outs and other shift vacancies

Job Qualifications

  • High school diploma or GED equivalent
  • excellent customer service, interpersonal, and communication skills
  • knowledge of Microsoft Word and Excel
  • ability to follow oral and written instructions
  • strong organizational skills
  • friendly and sociable demeanor
  • ability to work as part of a team
  • dependable and flexible to cover shifts as needed

Job Duties

  • Answering all incoming phone calls, directs all calls to the proper party
  • cover the phone on a continual basis
  • greet visitors and residents in a friendly and helpful manner
  • give directions and answer questions to the best of your ability
  • making copies and sending fax messages for the residents and maintaining a charge log for these services
  • completing work order tickets for any maintenance or housekeeping services according to the requests of the residents
  • accepting packages for residents from US mail and UPS, and notifying the resident of their arrival
  • assisting the Director of Administrative Services in maintaining records of resident information, maintaining the resident list, and the Courtesy Check In list each week
  • running the Courtesy Check In report each morning at 9:15 and notifying the nurse of anyone who has not checked in
  • making all guest room reservations and completing related paperwork, then distributing the paperwork to the proper departments
  • maintaining the resident phone directory and assisting in the quarterly distribution of this directory
  • maintaining the fire drill lists for each building
  • maintaining the miscellaneous charge book and giving the information to Accounting at the end of each month
  • maintaining the records of residents who are away or in the hospital and distributing the records to the proper departments
  • performing other related or non-related duties as assigned by authorized personnel or as may be required to meet emergency or other specific situations

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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