Concierge - Redmond WA

Bellevue, WA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $24.04 - $28.00

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Professional development opportunities

wellness programs

Job Description

CBRE is a global leader in commercial real estate services and investment, providing a comprehensive range of services to landlords, tenants, and investors around the world. As the world’s largest commercial real estate organization, CBRE is committed to enhancing client experiences and driving real estate value through integrated solutions that leverage technology, innovation, and a dedicated service ethos. With a presence in cities worldwide, CBRE combines deep market insight, local expertise, and a commitment to sustainability and corporate responsibility, fostering environments where people and businesses can thrive.

The Concierge role at CBRE in Redmond, WA, is a critical positi... Show More

Job Requirements

High school diploma or GED
Minimum 5 years of job-related experience
Prior shift manager or supervisory experience preferred
In-depth understanding of relevant processes and procedures
Ability to communicate complex or sensitive information clearly
Expert proficiency in Microsoft Office products
Strong organizational skills and attention to detail

Job Qualifications

High school diploma or GED with 5+ years of job-related experience
Prior shift manager or supervisory experience preferred
In-depth understanding of a range of processes, procedures, systems, and concepts within own job function and basic knowledge of related job functions
Ability to explain complex concepts or sensitive information
Expert knowledge of Microsoft Office products including Word, Excel, and Outlook
Excellent organizational skills with a master-level inquisitive mindset

Job Duties

Be the first point of contact for all those entering the facility
Greet them with a friendly and welcoming demeanor
Record and log service requests and track the statuses
Provide administrative aid to management as needed
Arrange and confirm recreational, dining, and business activities on behalf of the requestor
Respond to requests in a timely manner
Deliver world-class customer service to all individuals in the facility
Encourage guests and tenants to refer personal and business associates to the location
Build and maintain a database of local business recommendations
Follow property-specific security and emergency procedures
Notify appropriate parties to ensure the safety of all individuals in the building
Acknowledge inquiries or complaints from clients, co-workers, and supervisors
Provide solutions in a professional customer service-driven manner
Resolve complex problems and identify appropriate approaches to existing solutions to accomplish team objectives
May establish new techniques to ensure the team is able to meet its objectives
Has a direct impact on the team objectives as well as the objectives of related teams
Ensure personal and team outcomes have a positive impact on customer objectives
Lead by example and model behaviors that are consistent with CBRE RISE values
Guide team through the application of basic knowledge of practices and procedures
Work to build consensus

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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