Concierge PT/Weekends Only

Norfolk, VA, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Hourly

Range $14.25 - $18.25

Work Schedule

Flexible

Weekend Shifts

Benefits

competitive wage

Excellent Benefits Package

growth opportunities

supportive work environment

Paid Time Off

Health Insurance

Holiday pay

Job Description

QSL Management is a rapidly expanding senior living company dedicated to providing seniors with luxurious, resort-style homes that emphasize wellness, security, longevity, family, joy, and self-worth. As a leader in the senior living industry, QSL Management combines comfort with a caring community environment to enhance the quality of life for its residents. The company's mission is not only to create beautiful living spaces but also to foster an environment where seniors feel valued and supported every day. Alongside this commitment to residents, QSL Management invests deeply in its team members, fostering growth, advancement opportunities, and a workplace culture rich in core values such as Excellence, Compassion, Respect, Leadership, Integrity, Safety, and Joy.

Lighthouse Pointe by Barclay House, a part of QSL Management's senior living portfolio, is currently seeking a Concierge to join their dynamic team. This role offers an outstanding opportunity for individuals passionate about serving others and contributing positively to the lives of older adults. This is a part-time position focusing on weekend shifts with potential for additional shift coverage, ideal for those seeking flexible work in a rewarding environment. The Concierge plays a critical role as the first point of contact, delivering high-level hospitality to residents, guests, and employees. Duties include managing front desk responsibilities such as answering calls with professionalism and courtesy, directing visitors, maintaining cleanliness in common areas, assisting with activities and office tasks, and supporting dining room services. The ideal candidate will embody the company’s core values, possess excellent interpersonal and communication skills, and maintain a professional appearance and demeanor.

This role is designed not only to create a welcoming atmosphere but also to ensure operational efficiency in the front lobby and common areas, supporting the vibrant community within Lighthouse Pointe. Candidates with experience working with older adults, strong organizational skills, and the ability to multitask effectively will thrive in this position. The company offers a competitive wage and an excellent benefits package, along with a great work environment where employees can genuinely make a difference in the lives of residents. For those committed to delivering exceptional service and eager to become a vital part of a compassionate and innovative senior living community, this opportunity is poised to be the perfect next step in your career.

Job Requirements

Must have a caring heart and willingness to serve others
high school diploma/GED
two years general office experience including reception
experience working with older adult population preferred
professional and polished with proper grammar skills and pleasant voice tone
excellent interpersonal, organizational, time management and oral/written skills
ability to work in a team environment
attentive to details, able to multi-task and work with multiple interruptions
basic knowledge of Microsoft Word preferred
basic knowledge of Microsoft Excel preferred
ability to work flexible schedules including weekends and holidays

Job Qualifications

High school diploma/GED
two years general office experience including reception
experience working with older adult population preferred
professional and polished with proper grammar skills and pleasant voice tone
excellent interpersonal, organizational, time management and oral/written skills
ability to work in a team environment
attentive to details, able to multi-task and work with multiple interruptions
basic knowledge of Microsoft Word preferred
basic knowledge of Microsoft Excel preferred
ability to work flexible schedules including weekends and holidays

Job Duties

Offer high level hospitality to all residents, guests and employees
fulfill front desk responsibilities including answering phones courteously with proper greetings
direct visitors appropriately ensuring in/out procedures are followed
ensure lobby and front porch area is clean and free of trash
assist with activities conducted in the lobby and lead weekend/evening activities when less traffic occurs
assist with general office tasks as requested
assist with dining room services