You're Viewing 1 Of 95,000+ Jobs On OysterLink
New hospitality jobs added daily.
Browse by role, pay, or location.
Job Overview
Employment Type
Hourly
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Career development opportunities
Employee Discounts
Job Description
Sunshine Retirement Living is a respected provider of senior living communities dedicated to enhancing the lives of older adults through compassionate care and vibrant community experiences. With multiple locations across the country, Sunshine Retirement Living offers a range of housing options including independent living, assisted living, and memory care services tailored to meet the unique needs of each resident. Known for its commitment to high-quality service and resident satisfaction, the company fosters an environment where residents, families, and staff are valued and treated with respect. Sunshine Retirement Living promotes a culture of teamwork, professionalism, and continuous improvement to ensure that... Show More
Job Requirements
- Must be 18 years of age
- Ability to work with little supervision and maintain a high level of performance and customer service
- Demonstrated ability to communicate effectively in English, both verbally and in writing, with residents, guests, and staff
- Meet state related requirements if applicable to position
- Ability to work in a team setting and be a team player
- Maintain a positive, respectful, and professional approach with coworkers and residents
- Ability to keep all business and operations information confidential
- Possess organizational skills and ability to problem solve
- Possess excellent customer service and public relations skills
- Ability to work under time constraints and meet department deadlines while adhering to policies, procedures, and standards
- Ability to periodically move about on foot in the community to perform security checks and assist residents, particularly for long distances or periods of time
- Experience in computer use and relevant software applications are preferred
- Experience with or the ability to use multi-line telephone system
- Satisfactorily pass Sunshine's and state regulated criminal record clearance, health screening and TB clearance if applicable
Job Qualifications
- Must be 18 years of age
- Ability to communicate effectively in English, both verbally and in writing, with residents, guests, and staff
- Maintain a high level of performance and customer service with little supervision
- Possess organizational skills and problem-solving ability
- Excellent customer service and public relations skills
- Ability to work in a team setting
- Maintain confidentiality of business and operations information
- Experience with multi-line telephone systems and relevant software applications preferred
- Ability to work under time constraints and meet department deadlines
- Satisfactorily pass criminal record clearance, health screening and TB clearance, if applicable
- Maintain certifications such as First Aid, if required by state regulations
- Positive, respectful, and professional approach with coworkers and residents
Job Duties
- Staff the reception desk continuously during assigned period
- Arrange coverage of reception desk during break and lunch periods
- Graciously greet all visitors and politely assist them as necessary
- Politely assist residents and guests as necessary or contact appropriate employee to provide assistance
- Maintain detailed resident and guest register, daily communication log entry, and complete daily checklist log
- Notify staff if resident is being taken out of the building
- monitor front door to ensure residents do not exit the building without proper supervision
- Maintain a clean and safe workspace, community entrance, lobby, and hydration station
- Prepare refreshments and pour coffee in the dining room during mealtimes as needed
- Sort and direct mail to managers, residents, or forwarding to family as needed
- Help organize guest meal counts and record coupons and/or payment from residents
- Promptly and courteously answer telephone, directing incoming communications to appropriate person
- Monitor fax machine, directing incoming communications to appropriate person
- Monitor and respond to resident call and exit alarm systems and effectively handle emergency procedures immediately
- Contact 911 if necessary and notify management and families if a resident requires assistance
- Perform clerical duties as directed
- Notify Maintenance Department of Community or resident maintenance requests
- Perform maintenance duties as necessary when maintenance department is unavailable
- Maintain inventory control system for all office supplies and notify manager of any needed supplies
- Perform simple, routine maintenance of office equipment
- Represent the Community to coworkers, visitors, and residents in professional, courteous, friendly manner
- Perform other duties as assigned by Supervisor
Job Criteria
Experience
No experience required
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This: