Job Overview
Compensation
Hourly
Range $15.75 - $20.25
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Retirement benefits
short-term disability
long-term disability
Paid Time Off
Job Description
Senior Lifestyle is a prominent company dedicated to enhancing the lives of seniors through compassionate and professional community living. With a strong mission centered on HEART - Hospitality, Excellence, Appreciation, Respect, and Teamwork - Senior Lifestyle strives to create enriching environments that provide residents with comfort, security, and personal well-being. The company operates communities designed to offer exceptional service, emphasizing personalized care and attentive support for its residents and their families. Senior Lifestyle is committed to fostering a culture where employees embody these values to build genuine relationships and positively impact the lives of those they serve. This commitment creates an inviting atmosphere for both residents and staff alike, promoting a collaborative and supportive work environment.
The role of Community Escort at Senior Lifestyle is crucial in maintaining the welcoming and safe atmosphere cherished by the community. This position is responsible for greeting residents, visitors, and potential new members, providing general assistance that supports daily operations and community engagement. The Community Escort acts as a frontline representative of Senior Lifestyle’s dedication to hospitality and service excellence. Duties include answering telephone calls, processing reports such as work orders and incident logs, and assisting other departments with administrative responsibilities. The role also involves monitoring the safety and security of the community by overseeing surveillance systems and building alarms, ensuring any unusual activity is promptly investigated to protect residents and property. An important aspect of the role includes managing the receipt and delivery of packages, plants, prescription medications, and other items, ensuring items are handled securely and according to community protocols. Maintaining sign in/out logs for community keys and gate passes is essential for controlled access and security. This role demands a professional demeanor, effective communication skills, and the ability to respond quickly to resident and family concerns with empathy and efficiency.
This position requires someone compassionate and kind, who can work independently as well as part of a team. Effective multitasking and strong decision-making skills are also vital, as is proficiency in computer applications like Outlook, Excel, and Word. The company values a positive and friendly approach to interactions with residents, visitors, and colleagues, maintaining the high standards that define Senior Lifestyle communities. This role provides an excellent opportunity for individuals looking to make a meaningful difference in senior living environments while developing their professional skills in a supportive and rewarding workplace. Senior Lifestyle also offers a comprehensive benefits package, including health, dental, and vision insurance, retirement plans, disability coverage, and paid time off, along with unique perks like DailyPay which gives employees early access to wages. This position requires proof of COVID-19 vaccination unless exempted for medical, religious, or personal reasons, in accordance with government regulations and company policies.
The role of Community Escort at Senior Lifestyle is crucial in maintaining the welcoming and safe atmosphere cherished by the community. This position is responsible for greeting residents, visitors, and potential new members, providing general assistance that supports daily operations and community engagement. The Community Escort acts as a frontline representative of Senior Lifestyle’s dedication to hospitality and service excellence. Duties include answering telephone calls, processing reports such as work orders and incident logs, and assisting other departments with administrative responsibilities. The role also involves monitoring the safety and security of the community by overseeing surveillance systems and building alarms, ensuring any unusual activity is promptly investigated to protect residents and property. An important aspect of the role includes managing the receipt and delivery of packages, plants, prescription medications, and other items, ensuring items are handled securely and according to community protocols. Maintaining sign in/out logs for community keys and gate passes is essential for controlled access and security. This role demands a professional demeanor, effective communication skills, and the ability to respond quickly to resident and family concerns with empathy and efficiency.
This position requires someone compassionate and kind, who can work independently as well as part of a team. Effective multitasking and strong decision-making skills are also vital, as is proficiency in computer applications like Outlook, Excel, and Word. The company values a positive and friendly approach to interactions with residents, visitors, and colleagues, maintaining the high standards that define Senior Lifestyle communities. This role provides an excellent opportunity for individuals looking to make a meaningful difference in senior living environments while developing their professional skills in a supportive and rewarding workplace. Senior Lifestyle also offers a comprehensive benefits package, including health, dental, and vision insurance, retirement plans, disability coverage, and paid time off, along with unique perks like DailyPay which gives employees early access to wages. This position requires proof of COVID-19 vaccination unless exempted for medical, religious, or personal reasons, in accordance with government regulations and company policies.
Job Requirements
- High school diploma or equivalent
- three months of related experience preferred
- proficiency in computer skills with Outlook, Excel, and Word
- strong communication skills in English
- ability to work in a team environment
- ability to multitask efficiently
- capability to make independent decisions
- compassionate and professional attitude
- ability to maintain positive interactions with residents and co-workers
Job Qualifications
- Three months of related experience preferred
- ability to communicate clearly and effectively in English
- highly proficient computer skills including Outlook, Excel, and Word
- compassionate, professional, kind, engaging, empathetic, and helpful
- ability to work as part of a team and handle multiple tasks efficiently
- ability to make independent decisions when necessary
- maintain a positive and friendly demeanor toward residents and co-workers
Job Duties
- Greet residents and provide general assistance to visitors, prospective residents, and families
- answer telephone calls
- monitor surveillance cameras, door alarms, life safety systems, and building alarms to ensure the safety of residents and property
- investigate any unusual activity
- process reports such as work orders, incidents, and concerns
- receive packages, plants, prescription drugs and deliver or hold as requested
- maintain the sign in/out log for community keys and gate passes
- assist other departments with administrative functions
- respond promptly to resident, family, and employee concerns
- maintain a positive and professional demeanor toward all residents, visitors, and co-workers
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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