
Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $14.25 - $18.50
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401k
Paid Time Off
Paid training
Employee assistance program
Job Description
The Waterford, a Sonida Senior Living community located in Virginia Beach, VA, stands as a premier retirement community offering exceptional assisted living and memory care services. This esteemed establishment is dedicated to providing high-quality care and a supportive environment for its senior residents. With a focus on compassionate service and innovative technology integration, The Waterford continuously strives to enhance the living experience of its community members while offering a rewarding workplace for its employees. The community fosters a welcoming and respectful atmosphere where staff members can grow professionally and personally. It emphasizes the importance of teamwork, dedication, and providing exceptional care to seniors. The Waterford is committed to maintaining a safe and nurturing environment that respects the dignity and independence of every resident.
The Receptionist role at The Waterford is a vital position that serves as the initial point of contact for all visitors and callers. This role requires someone who embodies excellent communication skills, a friendly demeanor, and the ability to multi-task efficiently. The Receptionist is responsible for managing telephone inquiries, greeting and directing visitors, managing and distributing mail, and handling express mail services such as FedEx and UPS. Furthermore, this position plays a critical role in resolving customer questions and concerns, ensuring that every interaction reflects the high standards and values of The Waterford community. This position offers flexible scheduling options and is supported by cutting-edge technology designed to improve workflow and resident care. The Waterford also provides comprehensive benefits including competitive salary, health and dental insurance, 401k with company match, paid time off, and more, making it an excellent employment opportunity for individuals seeking a meaningful career in senior living services.
The Receptionist role at The Waterford is a vital position that serves as the initial point of contact for all visitors and callers. This role requires someone who embodies excellent communication skills, a friendly demeanor, and the ability to multi-task efficiently. The Receptionist is responsible for managing telephone inquiries, greeting and directing visitors, managing and distributing mail, and handling express mail services such as FedEx and UPS. Furthermore, this position plays a critical role in resolving customer questions and concerns, ensuring that every interaction reflects the high standards and values of The Waterford community. This position offers flexible scheduling options and is supported by cutting-edge technology designed to improve workflow and resident care. The Waterford also provides comprehensive benefits including competitive salary, health and dental insurance, 401k with company match, paid time off, and more, making it an excellent employment opportunity for individuals seeking a meaningful career in senior living services.
Job Requirements
- High school diploma or equivalent
- Previous experience in a receptionist or customer service role preferred
- Excellent verbal and written communication skills
- Ability to manage multiple tasks efficiently
- Dependable and responsible work ethic
- Comfortable using office technology and software
Job Qualifications
- Enjoy providing exceptional customer service and care to senior residents
- Appreciate the value of being a dependable and responsible team member
Job Duties
- Answers telephone and directs the caller to the appropriate individual
- Provides community information such as address, directions, fax numbers, and website
- Greets and directs visitors to the community
- Receives, sorts, and forwards incoming mail
- Coordinates pick-up and delivery of express mail services like FedEx and UPS
- Resolves customer questions and concerns
Job Criteria
Experience
No experience required
Job Location
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