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Job Overview
Work Schedule
Flexible
Benefits
competitive wage
Salary
Health Insurance
Dental Insurance
Vision Insurance
Life and Disability Insurance
401K with company match
Paid Time Off
Paid training
Employee assistance program
dependent care flexible spending accounts
flexible scheduling
Job Description
The Waterford, a Sonida Senior Living community located in Virginia Beach, VA, is a premier retirement community offering compassionate assisted living and memory care services tailored for senior residents. Known for its commitment to quality care and enhancing the lives of its residents, The Waterford blends a warm, enriching environment with advanced technology to provide the best possible experience for both its residents and staff. This community prioritizes resident well-being, comfort, and safety, making it a trusted choice for families seeking reliable senior care.
At The Waterford, the integration of cutting-edge technology is a key factor that sets ... Show More
At The Waterford, the integration of cutting-edge technology is a key factor that sets ... Show More
Job Requirements
- High school diploma or equivalent
- prior experience in customer service or receptionist role preferred
- strong communication skills
- dependable and reliable work ethic
- ability to work flexible schedules as needed
- basic computer skills
- ability to interact respectfully and empathetically with senior residents
Job Qualifications
- Enjoy providing exceptional customer service and care to senior residents
- appreciate the value of being a dependable and responsible member of a team
- excellent communication and interpersonal skills
- ability to manage multiple tasks efficiently
- basic computer literacy
- previous experience in a receptionist or customer service role preferred
Job Duties
- Answers telephone and directs the caller to the appropriate individual
- provides information such as community address, directions to the community location, company website, and related details
- greets and directs visitors to the community
- receives, sorts, and forwards incoming mail
- coordinates the pick-up and delivery of express mail services such as FedEx and UPS
- resolves customer questions and concerns
- supports the overall administrative operations of the community
Job Criteria
Experience
No experience required
Job Location
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