Concierge - PRN

Columbia, SC, USA|Onsite

Job Overview

Employment Type

Temporary

Part-time

Compensation

Hourly

Range $13.50 - $17.25

Work Schedule

Flexible

Benefits

401k

Job Description

Vitality Living is currently seeking enthusiastic individuals to join their team as a Concierge at the Columbia community. This position is PRN, providing flexible part-time opportunities for those looking to contribute positively to senior living experiences. The Concierge serves as the first point of contact at the reception desk, managing visitor interactions with professionalism and warmth. Responsibilities include handling administrative tasks, responding to inquiries from residents and family members, and communicating pertinent information to the Executive Director or Business Office Director. The role requires a calm and professional demeanor, especially when managing emergency situations. Additionally, the Concierge is responsible for organizing incoming mail and ensuring effective communication within the community. Team members in this role participate in onboarding, ongoing training, and team meetings, demonstrating a commitment to continuous professional growth. Working at Vitality Living provides an opportunity to be part of a vibrant community that values patience, tact, and enthusiasm while supporting seniors at various stages of their lives.

Job Requirements

Must be at least 18 years old
High school diploma or GED
Ability to speak effectively before groups of customers or team members of the organization
Demonstrate ability to communicate effectively in English, both verbally and in writing
Must have patience, tact, cheerful disposition and enthusiasm, as well as willing to handle residents based on whatever maturity level in which they are currently functioning
Meet state or provincial health related requirements

Job Qualifications

High school diploma or GED
Effective communication skills in English, both verbal and written
Ability to manage reception and administrative tasks
Experience in customer service or community engagement preferred
Ability to handle emergency situations calmly and professionally
Strong interpersonal skills including patience, tact, and enthusiasm

Job Duties

Manage reception desk continuously during assigned period and perform administrative duties
Respond to residents' family members' questions and concerns and share important information with the Executive Director or Business Office Director as is appropriate
Respond and appropriately handle emergency situations that may arise in a calm, professional manner
Organize incoming mail and ensure that it is distributed to the appropriate person
Attend and participate in onboarding and annual training, in-services and team member meetings as requested
Perform other duties as assigned by Business Office Director