Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $15.00 - $20.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
team events
Job Description
Our community is dedicated to providing an elevated lifestyle for seniors, emphasizing comfort, connection, and joy. We strive to create an environment where residents can thrive in a supportive, friendly, and engaging atmosphere. We take pride in our professional team and well-maintained property, offering a variety of services and amenities designed to enhance the lives of our residents. As a reputable senior living community, we are committed to delivering exceptional service and fostering positive experiences for our residents, their families, and visitors alike.
We are currently seeking a highly motivated and personable Concierge to join our team. This hourly pos... Show More
We are currently seeking a highly motivated and personable Concierge to join our team. This hourly pos... Show More
Job Requirements
- High school diploma or equivalent preferred
- Ability to read, write, and understand English
- Ability to follow written and oral instructions
- Ability to make independent decisions and stay calm in emergencies
- Professional demeanor with personnel, residents, visitors, and the public
- Knowledge of administrative practices and processes
- Experience with Microsoft software
- Patience and cheerful disposition with diverse individuals
- Ability to walk and stand continuously
- Ability to perform work indoors and outdoors
- Ability to sit infrequently
- Ability to lift, carry, and push 0-25 pounds continuously
- Ability to climb stairs frequently and use elevator as alternative
- Ability to bend, squat, twist, and reach frequently
- Must have sensory vision with or without corrective lenses
- Ability to hear telephone and safety alarms
- Strong command of English language
Job Qualifications
- High school diploma or equivalent preferred
- Able to read, write, and understand the English language
- Able to follow written or oral instructions
- Able to make independent decisions when necessary and remain calm during emergencies
- Able to deal professionally with personnel, residents, family members, visitors, and the general public
- Knowledgeable of administrative practices, processes, and guidelines
- Experience using computer software, particularly Microsoft applications
- Have patience, professionalism, cheerful disposition and enthusiasm
- Willing to handle residents, staff, and visitors with varying maturity levels
Job Duties
- Greet visitors seeking information about the property
- Be responsive to the needs of people who inquire about the property and/or who are in the building for meetings with administrative personnel
- Direct visitors to appropriate office or resident apartment
- Assist residents, family members, and guests with general requests
- Arrange for tours of the property for individuals making spontaneous visits or those that have made an appointment for the tour
- Answer telephones, record and channel information
- Display knowledge of the services and programs and other pertinent information regarding the property
- Responsible for the mail meter, stamps, making copies, and other tasks related to office operations
- Process incoming mail, sort property mail and distribute to mailboxes
- Maintain reception area in a neat and orderly fashion
- Ensure reception desk and lobby have current property literature on display
- Ensure lobby is free of excessive or outdated literature
- Ensure coffee and/or refreshments are fresh and readily available
- Perform clerical duties for property staff as directed by supervisor
- Provide assistance in the dining room serving resident meals as requested
- Provide support to the Community's marketing efforts through positive/friendly interaction during property tours and telephone contact with the public
- Communicate any observed or suspected resident change of condition to a supervisor immediately
- Maintain a safe work environment for all staff, residents and guests by following established safety standards
- Encourage teamwork through cooperative interactions with co-workers and other departments
- Support a positive and professional image through actions and dress
- Perform other duties consistent with the position as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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