Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $15.00 - $20.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Life insurance
Disability insurance
Job Description
This esteemed community is dedicated to enhancing the lives of seniors by providing a vibrant environment where comfort, connection, and joy are at the forefront. The Community places a strong emphasis on offering an elevated way of life for seniors, ensuring that every resident and visitor experiences warmth, care, and exceptional service throughout their time on the property. With a mission rooted firmly in support and respect for its residents, the community is committed to maintaining welcoming, safe, and well-managed facilities which foster a sense of belonging and peace of mind.
Positioned within this supportive environment, the Concierge pl... Show More
Positioned within this supportive environment, the Concierge pl... Show More
Job Requirements
- High school diploma or equivalent preferred
- able to read, write, and understand English
- able to follow written or oral instructions
- able to make independent decisions when circumstances warrant
- able to remain calm during emergency situations
- able to deal professionally with personnel, residents, family members, visitors, and the general public
- knowledgeable of administrative practices, processes, and guidelines
- experience using computer software such as Microsoft
- have patience, professionalism, cheerful disposition and enthusiasm
Job Qualifications
- High school diploma or equivalent preferred
- able to read, write, and understand the English language
- able to follow written or oral instructions
- able to make independent decisions when circumstances warrant such action
- able to remain calm during emergency situations
- able to deal professionally with personnel, residents, family members, visitors, and the general public
- knowledgeable of administrative practices, processes, and guidelines
- experience using computer software such as Microsoft
- have patience, professionalism, cheerful disposition and enthusiasm
- able to handle residents, staff and visitors based on their maturity level
Job Duties
- Greet visitors seeking information about the property
- be responsive to the needs of people who inquire about the property and/or who are in the building for meetings with administrative personnel
- direct visitors to appropriate office or resident apartment
- assist residents, family members, and guests with general requests
- arrange for tours of the property for individuals making spontaneous visits or those that have made an appointment for the tour
- answer telephones, record and channel information
- display knowledge of the services and programs and other pertinent information regarding the property
- manage the mail meter, stamps, make copies, and other tasks related to office operations
- process incoming mail, sort property mail and distribute mail to mailboxes
- maintain reception area in a neat and orderly fashion, ensure that reception desk and lobby has current property literature on display, and ensure that lobby is free of excessive or outdated literature
- perform clerical duties for property staff as directed by supervisor
- provide assistance in the dining room serving resident meals as requested
- provide support to the community's marketing efforts through positive/friendly interaction during property tours and telephone contact with the public, and as directed by a supervisor
- communicate any observed or suspected resident change of condition to a supervisor immediately
- maintain a safe work environment for all staff, residents and guests following established safety standards
- encourage teamwork through cooperative interactions with co-workers and other departments
- support a positive and professional image through actions and dress
- perform other duties consistent with the position as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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