Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Exact $20.17
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

competitive pay
a free meal per shift
healthcare benefits including vision and dental (full-time only)
matching 401k (full-time only)
Paid Time Off
Rewards and Bonus Opportunities
Continuous Training and Growth Opportunities

Job Description

Kisco Senior Living is a distinguished leader in the senior living industry with over 30 years of experience in creating exceptional living environments for seniors. As an award-winning company, Kisco Senior Living is committed to providing high-quality services, ensuring comfort, security, and a nurturing atmosphere for its residents. The company prides itself on fostering a positive and supportive workplace for its associates, emphasizing continuous training and career growth. Located at Balfour Riverfront Park in Denver, Colorado, this prestigious community offers a vibrant and secure setting that combines luxury senior living with personalized care, aiming to enhance the quality of life for its residents.

The Concierge position at Kisco Senior Living plays an integral role in maintaining the welcoming and safe ambiance that residents and their guests come to expect. Reporting directly to the Hospitality Director, the Concierge is responsible for establishing a warm, secure, and friendly environment within the community while providing impeccable customer service. This role requires attentiveness and discretion as the Concierge monitors the entrance and serves as the initial point of contact for residents and visitors alike. The ability to balance excellent hospitality with a vigilant focus on privacy and security is key.

As a PRN (as needed) role, the Concierge position offers flexible scheduling, accommodating evenings, nights, weekends, and holidays, making it an excellent opportunity for individuals seeking part-time work or supplemental income. With a competitive wage of $20.17 per hour, the position includes benefits such as a complimentary meal per shift and access to competitive healthcare options for full-time employees. Kisco Senior Living also provides a supportive atmosphere through rewards, bonuses, and ongoing training opportunities, allowing employees to develop their skills and grow professionally within the company.

The Concierge is expected to perform a range of duties that include monitoring residents and guests entering and exiting the community, assisting residents with various requests, answering incoming calls, maintaining a tidy front desk and entrance area, and responding effectively during emergencies by coordinating with emergency personnel. These responsibilities require excellent interpersonal skills, a friendly demeanor, and the ability to multitask efficiently in a fast-paced environment.

Working within a senior living community also necessitates a compassionate approach and a genuine commitment to enhancing residents’ experiences. The Concierge plays a pivotal role in ensuring the safety, comfort, and satisfaction of all community members. Candidates who bring a positive attitude, technical competency with tools such as Microsoft Office and internet-based applications, and prior experience in customer-facing roles such as front desk, receptionist, or resident relations will excel in this position. Additionally, experience in senior living or hotel environments is a valuable asset that aligns well with the company’s high standards of customer service and hospitality.

In sum, this Concierge role at Kisco Senior Living is perfect for individuals passionate about customer service, looking to contribute to a reputable company’s mission to create a great place to live and work. The position’s flexible nature, competitive pay, and extensive benefits make it an attractive choice for candidates seeking a meaningful role within the senior living industry.

Job Requirements

  • Bring a smile to work every day
  • Have excellent customer service skills
  • 6 months to 1 year of front desk, receptionist or resident relations experience
  • High school diploma or GED preferred
  • Senior living experience a plus
  • Hotel experience a plus
  • Basic competency in Microsoft Office applications and internet-based and custom applications
  • Ability to work a flexible schedule including evenings, nights, weekends and holidays as needed

Job Qualifications

  • High school diploma or GED preferred
  • 6 months to 1 year of front desk, receptionist or resident relations experience
  • Basic competency in the use of multiple forms of technology including Microsoft Office applications, internet-based and custom applications
  • Excellent customer service skills
  • Senior living experience a plus
  • Hotel experience a plus

Job Duties

  • Monitor residents and guests coming in and out of the community
  • Assist residents with requests as needed
  • Answer incoming calls
  • Maintain a neat and clean front desk and entrance area
  • Respond to emergencies and supply emergency personnel

Job Criteria

Experience

Entry Level (1-2 years)


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