Job Overview
Employment Type
Temporary
Work Schedule
Flexible
Benefits
Health Insurance
Vision Insurance
Dental Insurance
Life insurance
Retirement Plan
Daily Pay
Paid Time Off
free meal
Job Description
The Village at The Woodlands Waterway is a distinguished senior living community dedicated to providing residents with exceptional care and a vibrant, engaging lifestyle. Located in a serene and scenic environment, this establishment focuses on creating a warm, welcoming atmosphere that truly feels like home. As part of a respected organization that prioritizes investing in the future of senior living, The Village at The Woodlands Waterway offers not just a place to work but an opportunity to be part of extraordinary life stories. The commitment to excellence in senior care is reflected through their dedicated staff, comprehensive services, and community-oriented approach, making it a leader in the senior living industry.
The current opportunity is for a hospitality-focused PRN Concierge. This role is central in creating first impressions as the Concierge is the initial point of contact for residents, guests, prospective employees, suppliers, vendors, and outside service providers. The position is PRN (pro re nata, or as needed), requiring availability across all shifts to provide coverage and support wherever needed. The Concierge plays a vital role in maintaining the community's friendly and professional ambiance by greeting everyone warmly and assisting with various daily tasks. Responsibilities include managing telephone communications, handling deliveries, preparing maintenance requests, and supporting business office functions. This role demands excellent interpersonal skills, a customer-oriented attitude, and the ability to resolve issues amicably to ensure residents and guests feel valued and well-served.
The Village at The Woodlands Waterway offers benefits to employees that vary based on employment status, including eligibility for health benefits shortly after hire, vision and dental insurance, life insurance, retirement plans such as 401(k), daily pay options, paid time off and sick leave, free meals for staff, and an employee recognition program. This combination of benefits, coupled with a meaningful work environment focused on enriching the lives of senior residents, makes this an appealing employment opportunity for those passionate about hospitality and community service.
The current opportunity is for a hospitality-focused PRN Concierge. This role is central in creating first impressions as the Concierge is the initial point of contact for residents, guests, prospective employees, suppliers, vendors, and outside service providers. The position is PRN (pro re nata, or as needed), requiring availability across all shifts to provide coverage and support wherever needed. The Concierge plays a vital role in maintaining the community's friendly and professional ambiance by greeting everyone warmly and assisting with various daily tasks. Responsibilities include managing telephone communications, handling deliveries, preparing maintenance requests, and supporting business office functions. This role demands excellent interpersonal skills, a customer-oriented attitude, and the ability to resolve issues amicably to ensure residents and guests feel valued and well-served.
The Village at The Woodlands Waterway offers benefits to employees that vary based on employment status, including eligibility for health benefits shortly after hire, vision and dental insurance, life insurance, retirement plans such as 401(k), daily pay options, paid time off and sick leave, free meals for staff, and an employee recognition program. This combination of benefits, coupled with a meaningful work environment focused on enriching the lives of senior residents, makes this an appealing employment opportunity for those passionate about hospitality and community service.
Job Requirements
- High school diploma or general education degree (GED)
- must demonstrate excellent telephone communication skills
- familiarity with Microsoft Office Suite products
- ability to work PRN with availability across all shifts
- strong interpersonal and problem-solving skills
- organized and detail-oriented
- comfortable representing the community to residents and visitors
Job Qualifications
- High school diploma or general education degree (GED) required
- familiarity with Microsoft Office Suite products
- excellent telephone communication skills
- welcoming and organized personality
- ability to represent the community professionally to residents and visitors
Job Duties
- Provide ongoing telephone coverage
- solve issues presented by residents, guests, vendors, and suppliers ensuring organizational objectives and individual satisfaction
- keep difficult situations from escalating
- accept delivery packages, document receipt in log book, and notify the resident recipient
- prepare maintenance work orders as requested by residents and staff
- assist the Business Office Manager with projects and assignments
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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