Concierge PRN

Clarendale Ann Arbor is a distinguished senior living community dedicated to enriching the lives of older adults by providing exceptional care and a warm, welcoming environment. As a part of this extraordinary company, you become a vital contributor to a transformative experience that prioritizes not only the health and safety of our residents but also their happiness and engagement. Clarendale’s mission is centered on investing in the future of senior living by investing deeply in their employees, fostering a culture of respect, growth, and compassion. This community embraces diversity and strives to create a home where each resident’s unique life story is celebrated and honored every day.

We are currently seeking a hospitality-focused Concierge to be the welcoming face of Clarendale Ann Arbor. This PRN (as-needed) position plays a crucial role in shaping the first impression of our community, greeting residents, visitors, prospective employees, vendors, and suppliers with warmth and professionalism. Positioned at the front desk, the Concierge will be the initial point of contact for everyone entering the community, setting a positive and inviting tone. The role demands a dedicated individual with excellent communication and interpersonal skills, capable of delivering top-tier customer service while efficiently managing multiple responsibilities. Weekend availability is required, reinforcing the importance of flexibility and commitment in meeting the needs of the community.

In this role, you will provide ongoing telephone coverage and serve as a problem-solver, addressing concerns from residents, staff, and external partners swiftly and effectively while maintaining organizational standards. You will be responsible for managing the receipt and distribution of packages and deliveries, maintaining accurate records via our logbook, and ensuring prompt resident notification. The Concierge will also assist in preparing maintenance work orders as requested and support the Business Office Manager with various tasks and special projects. This multifaceted position demands a proactive, detail-oriented approach and a genuine passion for senior engagement and hospitality.

Clarendale Ann Arbor is committed to providing a supportive and empowering work environment where our employees can thrive professionally and personally. We believe that a successful senior living community begins with a dedicated team united by a shared goal of enhancing the lives of others. If you are enthusiastic, compassionate, and eager to join a community that values your contribution, we invite you to become part of Clarendale’s extraordinary life and mission.