Job Overview
Employment Type
Temporary
Compensation
Type:
Hourly
Rate:
Range $15.50 - $20.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Competitive salaries
403(b) retirement
free on-campus parking
Career growth opportunities
Job Description
Lowell General Hospital is a respected healthcare institution that has been serving the Greater Lowell community for more than 125 years. Recognized as a three-time Magnet-designated community hospital, Lowell General effectively combines top-tier medical care with a warm, patient-centered approach. The hospital is committed to providing complete and connected care through its network of more than 3,000 dedicated healthcare professionals. This longstanding institution prides itself not only on its clinical excellence but also on fostering a welcoming and supportive environment for patients, families, and visitors alike. Serving as a pillar of the community, Lowell General Hospital continuously seeks to innovate... Show More
Job Requirements
- High school diploma or equivalent
- Prior security, customer service, or administrative experience
Job Qualifications
- High school diploma or equivalent
- Prior security, customer service, or administrative experience
Job Duties
- Greets patients, families and guests as they enter the hospital through the main lobby, serving as a focal point for all inquiries and provide personal attention to guests needs
- Answers the patient information lines, releasing patient information when applicable
- Routes internal and external calls
- Circulates throughout the lobby, initiating contact with customers in order to identify and address questions and concerns
- Makes search runs for wheelchairs ensuring the patients or visitors to the hospital are provided with necessary transportation
- Trains new volunteers in all aspects of responsibilities
- Continually upgrades all information needed by the concierge employees and volunteers assuring a professional and accurate information system
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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