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Concierge - Per Diem

Job Overview

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Employment Type

Temporary
Hourly
Internship
Consulting
Full-time
Part-time
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Compensation

Type:
Salary
Rate:
Range $31,186.28 - $34,730.09
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Benefits

Competitive salaries
403(b) retirement with company match
free on-campus parking
Career growth opportunities

Job Description

Lowell General Hospital is a distinguished medical institution serving the Greater Lowell community for over 125 years. Renowned for its compassionate and comprehensive healthcare services, the hospital is recognized as a three-time Magnet(R)-accredited community hospital, highlighting its commitment to nursing excellence and patient care. Situated within the broader Tufts Medicine network, Lowell General benefits from being part of a leading integrated health system that combines academic and community healthcare, ensuring patients receive exceptional, connected, and accessible care across Massachusetts. Tufts Medicine comprises multiple hospitals, expansive home care networks, and a large integrated physician network, creating a seamless healthcare experience for... Show More

Job Requirements

  • Flexible shift availability between 5:30am-8:30pm required
  • Weekend (Saturday and Sunday) and holiday shifts required
  • Ability to communicate effectively with diverse groups of people
  • Strong interpersonal and customer service skills
  • Ability to work cooperatively within department and other hospital services
  • Physical ability to perform duties involving mobility and standing for extended periods
  • Commitment to maintaining confidentiality and professional conduct

Job Qualifications

  • High school diploma or equivalent
  • Prior security, customer service, or administrative experience

Job Duties

  • Greets patients, families and guests as they enter the hospital through the main lobby, serving as a focal point for all inquiries and provide personal attention to guests needs
  • Answers the patient information lines, releasing patient information when applicable
  • Also routes internal and external calls
  • Circulates throughout the lobby, initiating contact with customers in order to identify and address questions and concerns
  • Makes search runs for wheelchairs ensuring the patients or visitors to the hospital are provided with necessary transportation
  • Trains new volunteers in all aspects of responsibilities
  • Continually upgrades all information needed by the concierge employees and volunteers assuring a professional and accurate information system

Job Location

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