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Concierge (Part-Time) - Waldorf Astoria Washington DC

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Exact $30.00
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible scheduling
Training and Development

Job Description

Waldorf Astoria Washington DC is an iconic luxury hotel reimagined from the historic Old Post Office, located at the epicenter of Washington D.C. on Pennsylvania Avenue. As a landmark, the hotel offers 263 beautifully designed rooms, extensive event space of 38,000 square feet, and multiple dining venues including two restaurants and three bars. This venue serves as the premier destination for significant events, groundbreaking meetings, and unforgettable experiences in the capital city. The hotel embodies timeless elegance and exceptional hospitality, welcoming guests from around the world who seek both comfort and sophistication in one of D.C.’s most prestigious addresses.
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Job Requirements

  • Availability to work various shifts including weekdays, weekends and holidays
  • Ability to work part-time
  • Strong attention to detail and organizational skills
  • Ability to interact positively with guests and team members
  • Must be punctual and reliable
  • Flexibility to respond to changing priorities
  • Willingness to assist with diverse guest needs

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in hospitality or customer service preferred
  • Excellent communication and interpersonal skills
  • Ability to multitask and work under pressure
  • Strong knowledge of the local area and attractions
  • Proficiency with reservation and communication systems
  • Demonstrated commitment to quality, productivity, dependability, customer focus and adaptability

Job Duties

  • Provide information, recommendations and booking services for guest inquiries including directions, hours of operations, hotel services, transportation, tours, events, restaurant reservations and medical care
  • Process and deliver messages for guests
  • Retrieve mail, small packages and facsimiles for guests as requested
  • Arrange and confirm recreational, business and dining activities both inside and outside the hotel for guests
  • Respond to special requests for services including dentists, doctors, child care, florists, etc.
  • Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner
  • Register VIP guests as needed
  • Promote Company marketing programs and distribute printed materials as needed

Job Qualifications

Experience

No experience required

Job Location

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