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Job Overview
Employment Type
Part-time
Compensation
Hourly
Exact $18.21
Work Schedule
Fixed Shifts
Benefits
Medical
Dental
Vision
vacation
personal day
sick pay
Holidays
Complimentary Meals
Bonus opportunities
Company paid life insurance
Team member discount program
401(k) Savings Plan with Company Match
recognition programs
Student Loan Refinancing
Pet insurance
Employee assistance program
Emergency Financial Assistance
Job Description
Ivy Park at Santa Rosa is a premier senior living community located in Santa Rosa, California. Managed by Oakmont Management Group, a recognized leader in the senior living industry, Ivy Park offers exceptional quality, comfort, and care with five-star services and amenities. The community is beautifully situated on a landscaped campus, providing residents with an environment that promotes independence while offering comprehensive support tailored to each individual's needs. Oakmont Management Group operates multiple communities across California, Hawaii, and Nevada and is known for its commitment to fostering meaningful relationships among residents, families, and staff, guided by core values of authenticity,... Show More
Job Requirements
- Must be at least 18 years of age
- high school diploma or equivalent
- prefer two (2) years of experience in a hospitality setting or prior senior living community
- excellent customer service skills
- able to operate a personal computer and be proficient in MS Office programs (Word, Excel, etc.)
- possess written and verbal skills to interact and communicate effectively with employees, supervisors, physicians, healthcare professionals, residents, and their families
- must pass a criminal background check and health screening tests, including physical and TB tests
- comply with health and safety protocols including vaccination, daily screening, surveillance testing, and use of personal protective equipment as required
Job Qualifications
- Must be at least 18 years of age
- high school diploma or equivalent
- prefer two (2) years of experience in a hospitality setting or prior senior living community
- excellent customer service skills
- able to operate a personal computer and be proficient in MS Office programs (Word, Excel, etc.)
- possess written and verbal skills to interact and communicate effectively with employees, supervisors, physicians, healthcare professionals, residents, and their families
- must pass a criminal background check and health screening tests, including physical and TB tests
- comply with health and safety protocols including vaccination, daily screening, surveillance testing, and use of personal protective equipment as required
Job Duties
- Provide all residents, guests, and visitors with exceptional customer service
- answer telephones, record, and/or direct calls to appropriate individuals in a timely, clear, concise, and professional manner
- monitor the Emergency Alert System and immediately respond to every call
- effectively manage business center and process incoming and outgoing mail
- maintain a safe and secure environment for all staff, residents, and guests, following established safety standards
- encourage teamwork through cooperative interactions with co-workers and other departments
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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