Concierge~ Part Time - Part-time

Ivy Park at Santa Rosa is a premier senior living community located in Santa Rosa, California. Managed by Oakmont Management Group, a recognized leader in the senior living industry, Ivy Park offers exceptional quality, comfort, and care with five-star services and amenities. The community is beautifully situated on a landscaped campus, providing residents with an environment that promotes independence while offering comprehensive support tailored to each individual's needs. Oakmont Management Group operates multiple communities across California, Hawaii, and Nevada and is known for its commitment to fostering meaningful relationships among residents, families, and staff, guided by core values of authenticity, teamwork, compassion, commitment, and resilience.

The part-time Concierge position at Ivy Park is designed for individuals who are passionate about delivering outstanding customer service to seniors and their families. This role involves greeting visitors, fulfilling resident requests, arranging property tours, handling multi-line telephone systems, and providing clerical support to the administrative team. This is a part-time role involving four-hour shifts with competitive pay ranging from $18.21 to $18.50 per hour, dependent on experience. Eligible team members benefit from medical, dental, and vision insurance, vacation and sick pay, complimentary meals, bonus opportunities, company-paid life insurance, 401(k) savings plan with company match, recognition programs, and more.

In this role, candidates will contribute to maintaining a safe and welcoming environment, promote teamwork, and support the overall mission and values of Ivy Park and Oakmont Management Group. The Concierge acts as the first point of contact for residents and visitors, ensuring each interaction is positive and efficient. This position requires a high school diploma or equivalent and preferably two years of experience in hospitality or senior living settings. The successful candidate should possess excellent computer skills, especially in Microsoft Office, and strong written and verbal communication skills to effectively interact with diverse individuals including healthcare professionals, residents, and their families.

Oakmont Management Group emphasizes a culture of family and community among its team members. They prioritize the health and safety of both employees and residents, requiring compliance with background checks, health screenings, and COVID-19 protocols, including vaccination and use of personal protective equipment as per regulatory guidelines. Joining Ivy Park as a Concierge provides an opportunity to be part of a reputable organization dedicated to enriching the lives of seniors through compassionate, respectful, and professional service while advancing one’s career in a supportive and dynamic work environment.