Concierge (Part Time) - Beach House Fort Lauderdale, A Hilton Resort

Fort Lauderdale, FL, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Type:

Hourly

Rate:

Exact $19.00

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

retirement savings plan

Career development opportunities

Employee wellness programs

Job Description

The Beach House Fort Lauderdale, A Hilton Resort, is an all-suite luxury hotel located in the vibrant city of Fort Lauderdale, Florida. Situated just three miles from the bustling Las Olas Boulevard, well-known for its eclectic mix of restaurants, shops, and entertainment venues, this resort offers guests a refined and relaxing coastal retreat. The property benefits from its proximity to Fort Lauderdale Airport, which is less than seven miles away, making it a convenient destination for both domestic and international travelers. As part of the Hilton brand, the Beach House Fort Lauderdale maintains the highest standards of hospitality and service,... Show More

Job Requirements

Minimum of one year experience in luxury hotel and restaurant front desk, customer service or sales
Excellent communication skills in English
Knowledge of South Florida attractions
Ability to work rotating morning and afternoon shifts
Strong interpersonal and organizational skills
Ability to handle special guest requests professionally
Must be dependable and adaptable to a fast-paced environment

Job Qualifications

At least one year of luxury hotel and restaurant front desk experience
Strong customer service and sales skills
Knowledgeable about South Florida local attractions
Ability to communicate effectively in English
Demonstrated ability to resolve guest issues professionally
Understanding of hospitality industry standards
Familiarity with hotel services and operations

Job Duties

Provide information, recommendations and booking services for a variety of guest inquiries including directions, hours of outlet operation, hotel services, transportation and travel arrangements, tour and event tickets, restaurant reservations, and medical care
Process and deliver messages for guests
Retrieve mail, small packages and facsimiles for guests as requested
Arrange and confirm recreational, business and dining activities both inside and outside the hotel for guests
Respond to special requests for services including dentists, doctors, child care, florists, etc.
Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner
Register VIP guests as needed
Promote company marketing programs and distribute printed materials as needed

Job Location

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