Concierge - Part-time, Arlington, VA

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $18.00 - $20.00
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

hourly pay
Paid Time Off
Career Development
Professional work environment
Equal opportunity employer

Job Description

The UIP Companies, Inc. (UIP) is a highly respected, vertically integrated real estate investment, development, asset and property management, and general contracting firm with a strong presence in the Washington, DC metropolitan area. Since its founding in 2001, UIP has focused on delivering quality housing solutions that meet the diverse needs of residents and investors alike. Specializing in multi-family, mixed-use, retail, and light industrial properties, UIP manages assets not only in Washington, DC but also its nearby suburbs including Hyattsville, MD, and Arlington, VA. UIP’s commitment to excellence and innovation has made it a trusted name in real estate management... Show More

Job Requirements

  • High school diploma
  • at least 2 years of experience in a customer service role
  • experience within property management or hospitality preferred
  • strong communication skills
  • problem-solving abilities
  • self-motivation and ability to work independently
  • ability to handle pressure and follow procedures
  • knowledge of the local area
  • proficiency with Microsoft Office
  • availability to work weekends from 11:00 PM to 7:00 AM

Job Qualifications

  • At least 2 years' experience in a customer service role, experience within property management or hospitality preferred
  • high school diploma
  • proven ability to provide exceptional customer service with a high degree of professionalism
  • high level of communication skills and the demonstrated ability to effectively and be clearly understood when interacting with residents, vendors, visitors, and team members, both verbally and in writing
  • strong problem-solving and troubleshooting skills
  • self-motivated, self-directed, and able to effectively prioritize
  • ability to follow procedures with limited supervision
  • ability to work well under pressure, with a high degree of follow up and follow through and organizational skills
  • excellent knowledge of the local area including retail, dining, service, and entertainment options
  • ability to effectively use Microsoft Office and other programs necessary to perform the role

Job Duties

  • Greet prospects, guests and residents when entering or exiting the building
  • answer in-person, phone call and email requests for maintenance or services offered, taking the appropriate action to resolve the request
  • manage package delivery including receiving, logging, updating lobby screen, storing, providing notices and issuing packages to residents
  • secure packages and dry cleaning for residents' later pick up and retrieve items for residents upon request
  • develop rapport and relationships with residents and become familiar with preferences
  • maintain security of entrance, front desk and mailroom and monitor and control the building's access system
  • notify appropriate parties when vendors appear on property to perform work
  • other duties as needed

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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