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Concierge (Part-Time)

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $16.00 - $21.00
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Work Schedule

Weekend Shifts
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Benefits

Free Employee TriMet Pass
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Flexible spending account
Employee assistance program
403b with match
Paid Time off and Holidays
Tuition assistance program
access to fitness center and pool
Complimentary Food Item per Shift

Job Description

Mary's Woods is a distinguished non-profit senior living community located on 40 acres of picturesque park-like grounds in Lake Oswego. Established in 2001, Mary's Woods has dedicated itself to providing a compassionate and enriching environment for seniors through a variety of living options including independent living, assisted living, memory care, and residential care. This community is deeply rooted in a rich heritage and committed to fostering a spirit of caring and inclusivity across all of its services. Residents enjoy the benefits of a welcoming culture that emphasizes respect, compassion, excellence, stewardship, and justice. The holistic approach to senior living at... Show More

Job Requirements

  • Education or experience equivalent to the completion of a high school diploma or GED
  • Minimum three years of experience in customer service and/or hospitality in a concierge role
  • Proficient in Microsoft Office including Outlook, Word, Excel, and PowerPoint
  • Proficient in internet-based web browsers and Windows systems

Job Qualifications

  • Education or experience equivalent to the completion of a high school diploma or GED
  • Minimum three years of experience in a customer service and/or hospitality in a Concierge role
  • Proficient in Microsoft Office including Outlook, Word, Excel, and PowerPoint
  • Proficient in internet-based web browsers and Windows systems

Job Duties

  • Efficiently manages multiple phone lines and transfers calls to the appropriate person
  • Ensures all guests are properly acknowledged and greeted professionally, speaking clearly with a smile
  • Accepts, logs, and monitors prescription packages delivered by local pharmacies, and initials the log sheet when medications are distributed to residents
  • Sorts and distributes mail and packages as needed for residents and departments
  • Responsible for keeping the desk and entry area clean, disinfected when needed, and organized at all times
  • Receives transportation and event requests and routes them to appropriate departments
  • Places work orders when needed for residents, family, or staff when requested
  • Multitasks efficiently to complete special projects and tasks assigned by the Manager while prioritizing phone calls and assisting walk-up visitors
  • Willing and eager to learn new technology and help move processes to digital format
  • Assists residents in navigating Mary’s Woods' resident portal and other digital resources
  • Books guest suite reservations and provides confirmations
  • Provides services for residents, including making copies, answering questions, and giving directions

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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