Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $20.00
Work Schedule
Weekend Shifts
Fixed Shifts
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Training and Development
Flexible Schedule
Employee Discounts
Job Description
Located at 4961 West Norfolk Road, Portsmouth VA, the community is dedicated to providing exceptional residential and care services with a focus on compassion, professionalism, and a welcoming environment. This community is designed to support the needs of its residents, particularly the geriatric population, by fostering a warm and engaging atmosphere that promotes both comfort and respect. The organization prides itself on maintaining a culture of integrity and enthusiasm where every team member is encouraged to contribute positively and uphold the core values of care, responsibility, and respect.
We are currently seeking a part-time Concierge to join our team, av... Show More
We are currently seeking a part-time Concierge to join our team, av... Show More
Job Requirements
- High school education or equivalent
- Must be able to read, write, speak and understand the English language
- Prior experience in working with public
- Basic computer skills preferred
- Must be comfortable with a multi-line telephone system, answering, taking messages and transferring calls
- Good physical and mental health
- PPD screening required
- Must have an interest in people, especially the geriatric population
- Ability to work without close supervision and to follow verbal and written instructions
- Must use tact and courtesy in dealing with staff, residents, their families and visitors
- Must possess the ability to communicate effectively with all levels of management, employees and outside contacts
- Must be willing to perform non-professional duties
- Must be level-headed in emergency situations and have an acute sense of responsibility
- Must possess a spirit of cooperation and enthusiasm
- Must attend all mandatory company meetings and specified training sessions
- Must maintain confidentiality
Job Qualifications
- High school education or equivalent
- Prior experience in working with public
- Basic computer skills preferred
- Ability to work without close supervision
- Excellent communication skills
- Tact and courtesy in dealing with staff, residents, families and visitors
- Ability to communicate effectively with all levels of management, employees and outside contacts
- Willingness to perform non-professional duties
- Level-headed in emergency situations
- Spirit of cooperation and enthusiasm
- Ability to maintain confidentiality
Job Duties
- Receive guests and visitors, having them sign in
- Assist visitors in finding resident rooms
- Answer telephone, takes messages (to include caller's name, telephone number, time and date of call), respond to requests, forward information to other staff members
- Announce appointments and arrivals to appropriate staff
- Type memos, correspondence, reports, and other documents as requested
- Sort mail and distribute appropriately to mailboxes, residents and departments if requested
- Create and maintain an atmosphere of warmth, personal interest and positive emphasis
- Maintain confidentiality of all pertinent resident information to ensure that resident rights are protected
- Be knowledgeable about community services and rates, providing families and/or prospective residents with tours and/or community information
- Assemble and maintain admission and information packets
- Keep front desk and lobby area neat and organized
- Perform any other duties assigned by Business Office Manager or Executive Director
- Other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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