Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $20.00
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Benefits

Part-time schedule
Paid training
supportive work environment
Employee Discounts
Career advancement opportunities
employee recognition programs
Community involvement

Job Description

We are a dedicated community-focused establishment located at 4961 West Norfolk Road, Portsmouth VA, specializing in providing exceptional services and support to our residents and visitors. Committed to creating a warm and welcoming environment, we pride ourselves on cultivating a strong sense of care, respect, and professionalism across all our interactions. Our community serves especially the geriatric population, emphasizing compassionate care and high standards in all operations. As part of our ongoing efforts to engage and expand our team with talented individuals, we conduct Open Interviews every Wednesday from 10:00 AM to 12:00 PM. This initiative allows potential candidates to... Show More

Job Requirements

  • High school education or equivalent
  • prior experience working with the public
  • basic computer skills preferred
  • ability to read, write, speak and understand English
  • comfortable with a multi-line telephone system
  • good physical and mental health
  • PPD screening required
  • interest in people, especially the geriatric population
  • ability to work independently
  • tact and courtesy
  • effective communication skills
  • willingness to perform non-professional duties
  • level-headed in emergencies
  • spirit of cooperation and enthusiasm
  • attend mandatory meetings and training
  • maintain confidentiality

Job Qualifications

  • High school education or equivalent
  • prior experience working with the public
  • basic computer skills preferred
  • comfortable with a multi-line telephone system, including answering, taking messages and transferring calls
  • ability to read, write, speak and understand English
  • good physical and mental health
  • interest in people, especially the geriatric population
  • ability to work without close supervision and follow verbal and written instructions
  • tact and courtesy in dealing with staff, residents, families and visitors
  • effective communication skills with all levels of management, employees and outside contacts
  • willingness to perform non-professional duties
  • level-headed in emergency situations with a strong sense of responsibility
  • spirit of cooperation and enthusiasm
  • attendance at all mandatory company meetings and specified training sessions
  • ability to maintain confidentiality

Job Duties

  • Receive guests and visitors, having them sign in
  • assist visitors in finding resident rooms
  • answer telephone, take messages including caller's name, telephone number, time and date of call, respond to requests, forward information to other staff members
  • announce appointments and arrivals to appropriate staff
  • type memos, correspondence, reports, and other documents as requested
  • sort mail and distribute appropriately to mailboxes, residents, and departments if requested
  • create and maintain an atmosphere of warmth, personal interest and positive emphasis
  • maintain confidentiality of all pertinent resident information
  • be knowledgeable about community services and rates, providing families and prospective residents with tours and community information
  • assemble and maintain admission and information packets
  • keep front desk and lobby area neat and organized
  • perform any other duties assigned by Business Office Manager or Executive Director
  • act as a culture ambassador by modeling core company values
  • ensure all personnel exemplify company core values
  • create and drive the sales culture at the community

Job Location

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