Concierge - Part Time

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $24.00 - $27.00
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Benefits

5 Chicago Paid Sick Leave days per year
5 Chicago Paid Leave days per year
Complimentary employee meals
Discounted parking
50% restaurant discount
50% discount on spa services
25% discount on spa retail
Retirement plan with 5% company match

Job Description

The Peninsula Chicago is a distinguished luxury hotel located in the heart of Michigan Avenue, Chicago. Renowned for its Five-Star Five-Diamond service, this esteemed property epitomizes the essence of elegance and top-tier hospitality. The Peninsula Chicago prides itself on offering guests a unique blend of sophisticated amenities, impeccable service, and personalized experiences, making it one of the premier destinations for travelers seeking luxury accommodations in a vibrant urban setting. This multi-outlet property provides a dynamic work environment rich with opportunities for professional growth and development across various departments and disciplines within the hospitality sector. Employees benefit from a supportive and... Show More

Job Requirements

  • 2 years of concierge experience in luxury property preferred
  • Strong knowledge on city points of interest
  • Knowledge of PMS/Opera system
  • Ability to deal with a high level of work demand and pressure, individual must have great organization skills
  • Excellent command of written and spoken english
  • Must have work authorization in the United States

Job Qualifications

  • 2 years of concierge experience in luxury property preferred
  • Strong knowledge on city points of interest
  • Knowledge of PMS/Opera system
  • Excellent command of written and spoken English
  • Ability to handle a high level of work demand and pressure
  • Great organizational skills

Job Duties

  • Ensure proper operation of all responsibilities of Concierge operations
  • Knowledgeable and fully adheres to both Peninsula and Forbes standards
  • Maintain consistency in performance in accordance with both Peninsula and Forbes standards
  • Communicate with all departments to create a guest centric experience
  • Provide information regarding both City and Peninsula Hotel attractions and points of interest
  • Accountable for guest assistance including, but not limited to, restaurant reservations, ticket procurement, and shipping
  • Ensure efficient operation of the Concierge responsibilities with efficient handover

Job Location

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