Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $19.00
Benefits
Multiple Tiers of Medical Coverage
Dental and Vision Coverage
24/7 Teledoc service
free maintenance medications
Pet insurance
hotel discounts
Tuition Reimbursement
Paid Time Off (vacation, sick, bereavement, and Holidays)
401k Match
Job Description
The Higgins Hotel is an iconic luxury hotel located in the vibrant heart of New Orleans, Louisiana. Known for its rich historical significance and elegant ambiance, The Higgins Hotel offers guests an unforgettable experience with its sophisticated design, modern amenities, and prime location directly across from The National WWII Museum. As part of the esteemed Davidson Hospitality Group, an award-winning full-service hospitality management company recognized for operating prestigious brands such as Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, The Higgins Hotel stands out as a premier destination for travelers seeking comfort, history, and exemplary service. The hotel features 230 era-inspired guest... Show More
Job Requirements
- high school diploma or equivalent
- previous experience in hospitality or customer service
- excellent communication skills
- ability to multitask and prioritize
- proficiency with reservation systems and Microsoft Office
- availability to work weekends and holidays
- willingness to learn local area knowledge
Job Qualifications
- previous experience in customer service or hospitality
- excellent communication skills
- strong problem-solving abilities
- interpersonal skills
- knowledge of local attractions and transportation
- proficiency in Microsoft Office and reservation systems
- ability to multitask and prioritize
- ability to work flexible hours including weekends and holidays
- bilingual skills are a plus
Job Duties
- assist guests with restaurant reservations
- arrange transportation for guests
- provide recommendations for local attractions
- manage guest inquiries promptly and professionally
- serve as a knowledgeable resource about the hotel and local area
- coordinate with other hotel departments to fulfill guest requests
- maintain guest satisfaction through personalized service
Job Location
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