Concierge - Part Time

Provincial Senior Living is a distinguished management company specializing in lifestyle-driven Independent Living communities across the United States. As one of the largest senior living family operations nationwide, Provincial Senior Living proudly serves thousands of residents and families with more than 13,000 units under its care. The company is deeply committed to its foundational Pillars of Excellence, which ensure that personalized care, hospitality, and lasting connection are at the core of every community it operates. This commitment is reflected in Provincial's consistent recognition as a Great Place to Work, holding certifications from 2022 through 2026. The company fosters a workplace culture where purpose and culture converge, creating meaningful work and extraordinary career pathways for all team members. They place a strong emphasis on learning and development opportunities that drive professional growth and support team members in building fulfilling, purpose-rich careers.

The role of Concierge at Provincial Senior Living is pivotal in maintaining the welcoming and supportive atmosphere that residents and their families expect. The Concierge is responsible for greeting guests, residents, and employees, managing both internal and external communications, and providing general information. This position entails performing telephone answering and reception duties, taking and relaying messages with relevant details, and assisting with various administrative tasks to support community operations. The Concierge plays a key role in facilitating daily interactions, from updating resident lists and managing appointment scheduling to organizing mail distribution. This role also requires maintaining a neat and organized reception area, thereby upholding the community’s standards of excellence.

The position requires availability during building hours from 7:30 a.m. to 7:00 p.m., including weekends, supporting the dynamic needs of a senior living community. In addition to delivering top-tier customer service, the Concierge helps coordinate essential services such as meal ticket preparation, dining staff support, and documentation management. Working as a Concierge at Provincial Senior Living offers a fulfilling opportunity to make a difference in the lives of seniors while advancing one’s career within a supportive and growth-oriented environment. Rewarding career prospects include competitive wages, flexible scheduling options, paid time off, comprehensive benefits for full-time employees, a 401(k) plan with employer matching, paid training, meals and uniforms, employee assistance programs, and ample opportunities for professional advancement. This role is ideal for individuals who enjoy interacting with people and contributing positively to the community’s quality of life.