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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $17.00 - $20.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Competitive wages
Access to wages before payday
flexible scheduling options
Paid Time Off
Paid holidays
comprehensive benefit package
401(k) with employer matching
Paid training
meals
uniforms
Employee assistance program
Job Description
Provincial Senior Living is a distinguished management company specializing in lifestyle-driven Independent Living communities across the United States. As one of the largest senior living family operations nationwide, Provincial Senior Living proudly serves thousands of residents and families with more than 13,000 units under its care. The company is deeply committed to its foundational Pillars of Excellence, which ensure that personalized care, hospitality, and lasting connection are at the core of every community it operates. This commitment is reflected in Provincial's consistent recognition as a Great Place to Work, holding certifications from 2022 through 2026. The company fosters a workplace... Show More
Job Requirements
- High school diploma or general education degree (GED) preferred
- one to three years customer service experience and/or training
- ability to communicate effectively
- availability to work weekends during building hours 7:30 a.m. to 7:00 p.m.
- reliable and responsible
- strong organizational skills
- ability to maintain confidentiality and professionalism
Job Qualifications
- High school diploma or general education degree (GED) preferred
- one to three years customer service experience and/or training
- equivalent combination of education and experience
- strong interpersonal and communication skills
- ability to manage multiple tasks efficiently
- proficiency in handling phone systems and basic office software
- friendly and professional demeanor
- dependable and punctual
Job Duties
- Carry out telephone answering and reception duties as required
- take complete messages with pertinent information and communicate messages to the intended recipient
- greet residents and visitors, answer inquiries and give directions
- collate brochures for the marketing department
- prepare meal tickets for team members and family members, tally meal count sheets for the dining staff
- update the Resident Phone List and Roster and Move-In and Move-Out Register daily, maintain guest and sign-in logs as necessary
- manage appointments for residents and family members such as hairdresser and transportation
- maintain and keep desk and entry area neat and organized
- organize, distribute mail to residents, Executive Director, and Department Coordinators
- maintain resident forms for miscellaneous credits
- maintain adherence to all company personnel policies and established operating policies and procedures
- perform other duties as assigned
- work weekends as required during building hours 7:30 a.m. to 7:00 p.m.
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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