Concierge Part Time

Planned Companies, operating through its division Planned Lifestyle Services (PLS), is a distinguished company dedicated to enhancing tenant experiences through exceptional concierge and front desk services. Situated in the vibrant city of Oakland, CA, Planned Companies places a strong emphasis on professionalism, courteous service, and safety in residential properties. This company prides itself on offering a warm and welcoming atmosphere that ensures tenants, guests, and vendors feel valued and comfortable from the moment they enter the building. Known for its client-centric approach, Planned Companies supports a seamless living experience by managing the flow of communication and coordination within properties they serve. This strategy involves personalized attention to tenant needs and efficient management of building amenities and services.

The role available is that of a Front Desk Associate and Doorman, a crucial position that acts as the first point of contact in the properties managed by Planned Companies. Scheduled to work Fridays, Saturdays, and Sundays from 2:30 pm to 11:00 pm, this position offers a competitive pay rate of $24 per hour. The role demands a professional individual who is motivated, knowledgeable, and friendly, with a strong service orientation to contribute to tenant satisfaction and property security. Employees in this role are essential in creating a positive and secure environment that reflects the company’s commitment to high standards in property services.

In this position, you will be responsible for greeting, announcing, and directing tenants, guests, and vendors with courtesy and professionalism. Building personal relationships with tenants is a key part of the job, requiring attentiveness to individual needs and lifestyle preferences to curate tailor-made services and experiences. These include scheduling restaurant and entertainment reservations, organizing on-site events, and providing recommendations for local attractions such as dining, shopping, sporting events, and tourist spots. Additionally, the role involves handling logistical tasks such as managing mail and package deliveries, securing vendor access, answering telephone calls, monitoring the lobby area, and controlling access to keys and access cards. The role is varied and dynamic, suitable for someone with excellent time-management and multitasking abilities.

Working at Planned Companies means becoming part of a team that values diversity, equity, and inclusion, as the company is an equal opportunity employer. This makes the work environment supportive and respectful for all employees, promoting a culture where everyone’s contributions are valued. If you bring a passion for exceptional customer service, familiarity with local amenities, and a proactive attitude toward problem-solving, this role offers an exciting opportunity to grow within a reputable company committed to excellence in lifestyle services.