Concierge - Part Time

Torrance, CA, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Type:

Hourly

Rate:

Range $17.00 - $18.00

Benefits

Excellent Benefits

401(k) contributions

Paid vacation and sick leave

opportunities for growth

Dynamic and fast paced environment

People first and service always culture

Job Description

Clearwater at South Bay is a premier luxury senior living community located in Torrance, dedicated to providing exceptional care and a vibrant living environment for seniors. Known for its upscale amenities and compassionate services, Clearwater at South Bay focuses on creating a welcoming and engaging atmosphere that enriches the lives of its residents. The community offers a range of comfortable living options, designed to meet the diverse needs of seniors while fostering independence, dignity, and social connection. Clearwater Living is committed to supporting its team members through a culture that emphasizes people first and service always, making it a rewarding place to work.Show More

We are currently seeking a part-time Concierge to join our team at Clearwater at South Bay. The Concierge serves as the first point of contact for residents, visitors, and staff, playing a crucial role in setting a warm and inviting tone for the entire community. This role is essential in providing top-tier customer service, ensuring the front entrance and lobby areas are welcoming, and supporting various administrative functions to help maintain the smooth operation of the community. Working in a dynamic and fast-paced environment, the Concierge is a key team member who contributes to the overall resident experience by greeting visitors, managing communications, and coordinating with multiple departments.

This part-time position offers a competitive hourly pay rate ranging from $16.75 to $18.00 per hour. The scheduled hours include Monday from 7:00am to 3:30pm, and overnight shifts on Wednesday and Thursday from 10:30pm to 7:00am. Clearwater at South Bay values the hard work and dedication of its associates and provides excellent benefits including 401(k) contributions, paid vacation and sick leave, and exciting opportunities for career growth. The culture here is centered on teamwork, respect, and professional excellence, ensuring employees feel valued and motivated.Show Less

Job Requirements

High school diploma or GED
Minimum of one year of work experience in senior living, hospitality or related field preferred
Background clearances as required by government regulations
Meet health requirements, including TB test
Ability to communicate professionally and courteously
Ability to work scheduled shifts including overnight hours
Demonstrated customer service skills
Basic computer and administrative skills

Job Qualifications

High School Diploma or GED required
A minimum of one year of work experience in senior living, hospitality or in related field preferred
Background clearances as required by government regulations
Must meet health requirements, including TB
Current First Aid/CPR/BLS certification a plus

Job Duties

Ensure front entrance, lobby, and reception areas are neat, clean, and organized at all times, presenting a professional first impression of the community
Ensure all people who come in contact with are welcomed to the community by standing to greet and offering any assistance needed
Answer, transferring, and delivering appropriate message calls while using a professional and courteous voice
Monitor all visitors, requesting them to sign in/out of logbook, reporting suspicious persons or activity immediately to the supervisor
Sort and distribute incoming mail
Accept and report resident's special requests
Maintain community's lost and found system
Order and replenish administrative supplies as necessary
Support Executive Director and other departments in administrative functions as needed
Maintain and check off meal attendance tracking form alerting staff of needed room services or residents who have not yet attended meals
Ensure regulatory compliance and report any issues or concerns immediately
Comply with Clearwater Living standards/policies to encourage safe and efficient operations
Encourage teamwork through open communication with associates
Display a positive and professional image through actions and maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and name tag when working
Represent the Clearwater Living principles and core values on a daily basis
Perform other duties and tasks as assigned or required

Job Location

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