Concierge Overnight - The Residence at Selleck's Woods

Stamford, CT, USA|Onsite

Job Overview

Employment Type

Temporary

Hourly

Internship

Consulting

Full-time

Part-time

Compensation

Type:

Hourly

Rate:

Range $16.00 - $21.00

Benefits

Health Insurance

Vision Insurance

Dental Insurance

401k

Paid Time Off

Tuition Reimbursement

Supportive team environment

Job Description

LCB Senior Living is a reputable company dedicated to providing outstanding senior living experiences across its managed care communities. One of the prominent communities operated by LCB Senior Living is The Residence at Sellecks Woods located in Darien, CT. This community is designed to offer a nurturing and comfortable environment focused on promoting seniors' well-being, independence, and dignity. The Residence at Sellecks Woods is known for its high standard of care, exceptional amenities, and strong sense of community, making it a highly sought-after place for seniors looking for assisted living options. LCB Senior Living stands out as an employer by... Show More

Job Requirements

High school diploma or GED preferred
Minimum six months to one year of relevant experience in reception or concierge roles preferably in upscale environments
Knowledge of telephone reception systems
Ability to communicate effectively in English both orally and in writing
Physical ability to lift a minimum of 15 lbs and perform tasks requiring walking, standing, sitting, bending, kneeling, crouching, and reaching
Ability to respond calmly and effectively to emergencies
Use of good body mechanics
Ability to maintain a neat and orderly front desk area
Availability to work overnight shifts

Job Qualifications

Knowledge of basic telephone reception systems and techniques
Ability to answer calls in a pleasant and courteous manner
Provide clerical support and represent the residence professionally
Ability to respond calmly to emergency situations
Excellent oral and written English communication skills
Ability to anticipate and act upon spoken and unspoken needs of residents
High school diploma or GED preferred
Six months to one year prior reception, concierge, or executive assistant experience in settings such as resorts or upscale hotels with concierge services preferred
Typing or word processing experience preferred
Physical ability to handle tasks including lifting at least 15 lbs, pushing and pulling carts, walking, sitting, standing, and performing various physical movements as required

Job Duties

Promote the mission and core values of the Residence and LCB Senior Living to residents, visitors, co-workers and the surrounding community
Have an active role in growing community occupancy by representing and interacting positively with potential residents, family members and professionals
Perform all duties and responsibilities with a positive attitude
Handle incoming telephone calls in a professional and courteous manner and direct them accordingly
Greet guests and visitors in a professional and courteous manner and direct them accordingly
File correspondence
Sort mail
Record and type guest meal charges
Maintain and file resident safety sheets
Type correspondence as needed
Coordinate front desk activities
Maintain the front desk in a neat and orderly manner
Respond to emergency situations by contacting appropriate parties such as 911, fire department, police
Attend required in-service training sessions and orientations
Respond to residents’ needs in a courteous manner
Update communication log book regularly
Maintain community brochures and stock

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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