Concierge (Overnight) - St Paul Collection - Denver,CO

St Paul Collection is a distinguished establishment dedicated to fostering an inviting and inclusive environment for both guests and employees. As part of our commitment to diversity and empowerment, we offer a variety of benefits and opportunities designed to inspire and engage every member of our community. Our company culture emphasizes respect, collaboration, and continuous personal and professional development to ensure an enriching experience for all who join us.

The Concierge position at St Paul Collection, specifically during overnight hours, offers a unique opportunity to be the face of exceptional customer service and security during less traditional working hours. This role is pivotal in shaping guest and resident experiences by promptly addressing inquiries, coordinating services, and ensuring a safe and welcoming atmosphere. With an hourly pay range of $20-$23, this position balances customer-facing responsibilities with behind-the-scenes coordination to maintain seamless service delivery.

The Concierge will be responsible for managing a variety of guest needs including restaurant reservations, transportation arrangements, and providing insider knowledge about local attractions. This role requires staying informed of the latest updates and events in the area to offer valuable recommendations, helping guests have a memorable stay or visit. Attention to detail and organization are critical, as the Concierge will use property management systems to log service requests and communication records.

Safety and security are integral parts of the position. The Concierge will monitor access to the premises and collaborate closely with security personnel to uphold high security standards. The role demands professionalism, a positive attitude, and excellent communication skills to navigate interactions with guests, residents, and team members effectively. Participation in ongoing training sessions and team meetings ensures continual growth and alignment with company standards and goals.

We are seeking an energetic individual with at least two years of related experience or equivalent credentials, ideally with additional education or certification in hospitality. The candidate should have a deep commitment to customer service, an upbeat demeanor, and solid skills in communication and organization. Familiarity with MS Office applications and HRIS systems is also expected, alongside a valid driver’s license and reliable transportation.

At St Paul Collection, we recognize the importance of work-life balance and offer comprehensive benefits including medical, dental, and vision insurance options, health savings accounts with employer contributions, and robust financial security plans like a 401k with company match. Additional perks include paid short-term disability, life insurance, vacation and sick leave accruals, paid holidays, wellness programs, and continuous educational opportunities.

Joining St Paul Collection means becoming part of a team that values empowerment, engagement, and excellence in service. We pride ourselves on fostering an environment where you can thrive professionally while making a significant impact on our guests’ experiences. If you’re motivated, collaborative, and dedicated to upholding the highest standards in hospitality, we invite you to apply and become an essential member of our overnight concierge team.