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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $17.62 - $19.25
Work Schedule
Flexible
Night Shifts
Benefits
Quarterly bonus
flexible schedule
Paid training
Employee Discounts
Career development opportunities
inclusive work environment
supportive team culture
Job Description
Village Green is a nationally recognized property management company known for its dedication to providing exceptional residential living experiences across its award-winning apartment communities. With a focus on creating comfortable, safe, and engaging environments for residents, Village Green prides itself on delivering outstanding customer service and maintaining vibrant communities. The company operates with a strong commitment to diversity, inclusion, and sustainability, fostering a welcoming atmosphere for residents and team members alike. As a leader in the multifamily housing industry, Village Green continually innovates to meet the evolving needs of its residents and enhance the overall living experience through attentive management... Show More
Job Requirements
- Hs diploma or GED required
- ability to apply good common sense when assisting residents and their guests
- must have the availability to work a flexible schedule any day of the week
- ability to resolve minor problems while maintaining a friendly and professional manner
- ability to communicate effectively
- must be team oriented
Job Qualifications
- High school diploma or GED
- effective communication skills
- persuasive sales and marketing abilities
- customer service orientation
- experience in hospitality or customer service roles preferred
- ability to work independently during overnight shifts
- team-oriented mindset
- basic computer skills
- reliable and professional demeanor
Job Duties
- Greet residents, guests, and prospects warmly and professionally
- manage lobby/front desk operations including package handling, visitor check-in, and access control
- coordinate resident services such as amenity reservations and maintenance follow-ups
- monitor and maintain cleanliness and organization of lobby and shared spaces
- assist with scheduling tours and managing the guest log
- provide prompt, courteous assistance with resident inquiries or concerns
- follow up on maintenance requests to ensure resident satisfaction
- support communication efforts such as event reminders, notices, and newsletters
- help coordinate community events and engagement initiatives
- follow up with prospects after tours or inquiries to maintain engagement
- assist in preparing tour materials and keeping marketing collateral stocked
- update prospect traffic logs and CRM system as needed
- share general information about apartment availability, pricing, and amenities (referring detailed questions to leasing staff)
Job Criteria
Experience
No experience required
Job Location
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