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Planned Companies

Concierge Overnight

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Exact $26.00
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Work Schedule

Standard Hours
Night Shifts
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Benefits

competitive pay
Night shift premium
Training and Development
Supportive team environment
Equal opportunity employer

Job Description

Planned Companies is a prominent property management and lifestyle services company known for delivering exceptional living experiences to its tenants and clients. Situated in Santa Clara, CA, this firm specializes in providing comprehensive concierge and lifestyle amenities that enhance residents' comfort, convenience, and satisfaction. With a focus on maintaining safe, presentable properties and creating individualized experiences that resonate with each tenant’s personality and lifestyle, Planned Companies strives to foster welcoming and inclusive community environments.

The company employs dedicated professionals who thrive in a customer-centric environment, ensuring that every interaction leaves a positive impression. Planned Companies prides itself on combining traditi... Show More

Job Requirements

  • 3+ years of customer service experience
  • desire and passion to provide a warm and welcoming hello to everyone
  • excellent written and verbal communication and basic computer skills
  • knowledge of local attractions and establishments
  • polite, friendly, self-assured and able to multitask with good time-management
  • ability to lift up to 50lbs when needed

Job Qualifications

  • 3+ years of customer service experience
  • excellent written and verbal communication skills
  • basic computer skills
  • knowledge of local attractions and establishments
  • polite, friendly and self-assured
  • ability to multitask with good time management

Job Duties

  • Greet, announce, and provide direction to tenants, guests, and vendors upon entering the building
  • develop and maintain relationships with tenants to provide individualized and unique experiences based on their personalities, lifestyles, needs, and expectations
  • schedule reservations and appointments at restaurants, businesses, hotels, and entertainment venues
  • plan and organize on-site events
  • provide direction, referrals and help access local entertainment, dining, retail shopping, sporting events, tourist attractions and car services
  • document, secure and track mail, deliveries, and vendor services at designated areas
  • answer telephones, monitor lobby as well as maintain and control keys and access cards

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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