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Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $17.62 - $19.25
Work Schedule
Flexible
Night Shifts
Benefits
Quarterly bonus
competitive pay
inclusive workplace
employee training
community events
Career advancement opportunities
Supportive team environment
Job Description
Village Green is a leading property management company known for its award-winning apartment communities that prioritize resident satisfaction and community engagement. With a strong commitment to providing exceptional living experiences, Village Green focuses on creating welcoming, safe, and vibrant environments for its residents. The company emphasizes excellence in customer service and community involvement, continuously striving to maintain high standards in property management and resident relations. Village Green fosters an inclusive workplace culture that values diversity and teamwork, ensuring employees feel supported and empowered in their roles. As part of their dedication to operational excellence, Village Green implements rigorous hiring processes,... Show More
Job Requirements
- HS diploma or GED required
- ability to apply good common sense when assisting residents and their guests
- must have the availability to work a flexible schedule any day of the week
- ability to resolve minor problems while maintaining a friendly and professional manner
- ability to communicate effectively
- must be team oriented
Job Qualifications
- High school diploma or GED
- excellent communication and negotiation skills
- persuasive sales and marketing abilities
- customer service orientation
- ability to resolve minor problems professionally
- team oriented
- effective interpersonal skills
- experience with basic computer and CRM systems
Job Duties
- Greet residents, guests, and prospects warmly and professionally
- manage lobby/front desk operations, including package handling, visitor check-in, and access control
- coordinate resident services such as amenity reservations and maintenance follow-ups
- monitor and maintain cleanliness and organization of lobby and shared spaces
- assist with scheduling tours and managing the guest log
- provide prompt, courteous assistance with resident inquiries or concerns
- follow up on maintenance requests to ensure resident satisfaction
- support communication efforts such as event reminders, notices, and newsletters
- help coordinate community events and engagement initiatives
- follow up with prospects after tours or inquiries to maintain engagement
- assist in preparing tour materials and keeping marketing collateral stocked
- update prospect traffic logs and CRM system as needed
- share general information about apartment availability, pricing, and amenities (referring detailed questions to leasing staff)
Job Criteria
Experience
No experience required
Job Location
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