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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $17.00 - $20.00
Work Schedule
Flexible
Benefits
Competitive wages
Access to wages before payday
Flexible scheduling options with full-time and part-time hours
Paid Time Off
Paid holidays
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401(k) with employer matching
Paid training
Opportunities for advancement
meals
uniforms
Employee assistance program
Job Description
Provincial Senior Living is a leading manager of lifestyle-driven Independent Living communities spread across the United States. With a strong commitment to enriching the lives of seniors and team members, Provincial serves thousands of residents and families in over 13,000 units. The company operates with core Pillars of Excellence focusing on personalized care, hospitality, and fostering lasting connections. Recognized as one of the largest senior living families in the U.S., Provincial communities have earned the prestigious Great Place to Work certifications consecutively from 2022 through 2026. This recognition underscores the organization's dedication not only to resident satisfaction but also to... Show More
Job Requirements
- High school diploma or general education degree (GED) preferred
- One to three years customer service experience and/or training
- or equivalent combination of education and experience
Job Qualifications
- High school diploma or general education degree (GED) preferred
- One to three years customer service experience and/or training
- or equivalent combination of education and experience
Job Duties
- Carries out telephone answering and reception duties as required
- Takes complete messages with pertinent information and communicates messages to the intended recipient
- Greets residents and visitors
- answers inquiries and gives directions
- Collates brochures for the marketing department
- Prepares meal tickets for team members and family members, tallies meal count sheets for the Dining staff
- Updates the Resident Phone List and Roster and Move-In and Move-Out Register daily
- manages appointments for residents and family members such as hairdresser and transportation
- Maintains and keeps desk and entry area neat and organized
- Organizes, distributes mail to residents, Executive Director and Department Coordinators
- Maintains resident forms for miscellaneous credits
- Maintains adherence to all company personnel policies and established operating policies and procedures
- Other duties as assigned
- Open availability preferred
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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