Concierge - On Call/Part Time

Provincial Senior Living is a leading manager of lifestyle-driven Independent Living communities spread across the United States. With a strong commitment to enriching the lives of seniors and team members, Provincial serves thousands of residents and families in over 13,000 units. The company operates with core Pillars of Excellence focusing on personalized care, hospitality, and fostering lasting connections. Recognized as one of the largest senior living families in the U.S., Provincial communities have earned the prestigious Great Place to Work certifications consecutively from 2022 through 2026. This recognition underscores the organization's dedication not only to resident satisfaction but also to cultivating a nurturing and supportive workplace culture for its team members.

Provincial Senior Living prides itself on creating meaningful work environments where purpose and culture converge to empower team members towards extraordinary career pathways. The company values continuous learning and development, investing in programs that support professional growth and enable employees to craft fulfilling and purpose-rich careers. Their culture emphasizes respect, inclusivity, and an unwavering commitment to quality service and compassionate senior care.

Provincial Senior Living offers competitive wages and flexible scheduling for both full-time and part-time employees, catering to diverse work-life balance needs. Benefits include access to wages before payday, paid time off and holidays for full-time staff, comprehensive insurance packages covering health, dental, vision, life, and disability, along with employer-matched 401(k) plans. Employees also benefit from paid training, advancement opportunities, meals and uniforms, and an Employee Assistance Program designed to support overall well-being.

The company is currently seeking a Concierge to join their team. This pivotal role acts as the welcoming face of the community, responsible for greeting guests, residents, and employees with warmth and professionalism. The Concierge manages multiple communication channels such as answering inbound calls, taking detailed and accurate messages, and providing general information both over the phone and in person. They play a critical role in maintaining smooth operational flow by coordinating appointments for residents and family members, managing various lists and logs, and supporting the dining and marketing departments through meal ticket preparation and brochure collation.

The Concierge position demands a friendly demeanor, excellent communication skills, and strong organizational abilities. It requires maintaining a neat and orderly desk and entry area that reflects the company’s hospitality standards. The role involves adherence to company policies and collaboration with multiple departments to uphold the community's standards of care and service. Open availability is preferred to best support the dynamic needs of a senior living environment.

This position is ideal for someone with customer service experience who enjoys having a direct impact on the lives of others and wants to be part of a values-driven team making a meaningful difference in seniors' lives. Provincial Senior Living encourages individuals passionate about service and care to apply and become part of their thriving, supportive community environment. Employment is offered with equal opportunity assurance, welcoming diverse candidates, including those with disabilities and veterans.