Concierge-On Call

The Springs Living is a renowned leader in the senior living industry, dedicated to transforming how people perceive and experience senior care environments. With more than 27 years of compassionate quality care, The Springs Living goes beyond providing housing options to truly enhancing the lives of its residents. The organization prioritizes quality in services, ensuring that senior living is not just a place to reside but a vibrant lifestyle. Their comprehensive offerings encompass independent living, assisted living, and memory care, designed to meet the varying needs of seniors. The Springs at The Waterfront proudly stands as a flagship community within this network, located at 1015 W Columbia Way, Vancouver, WA.

This new luxury senior living community stretches 12 stories high along the picturesque southern-facing Vancouver riverfront, boasting approximately 250 private residences designed exclusively for those aged 62 and older. The architecture and interior design reflect a perfect blend of modern urban aesthetics and warm, inviting spaces, featuring high-end amenities like secure underground parking and stunning views that elevate the living experience. The Springs at The Waterfront exemplifies next-generation senior living by creating an environment that is both comfortable and enriching, providing unmatched services and conveniences for residents.

The Concierge position at The Springs at The Waterfront is a vital role focused on delivering exceptional customer service 24/7 to residents. The concierge team acts as the face of the community, dedicated to making residents' lives easier and more enjoyable with thoughtful, personalized service. The individual in this role must be passionate about seniors, demonstrate attention to detail, and maintain a positive and professional demeanor at all times. Key responsibilities include scheduling transportation, managing dinner and room reservations, coordinating resident requests and services, handling mail and package deliveries, managing phone communications, and executing various administrative tasks. Furthermore, the role requires the ability to respond effectively to emergencies and remain calm under pressure, ensuring the safety and comfort of residents.

The Springs Living offers a competitive hourly wage ranging from $19 to $21, depending on experience, reflective of the importance they place on hiring skilled, compassionate team members. The schedule is on-call, providing flexibility for candidates who prefer periodic shifts. This opportunity is ideal for individuals who thrive in a high-end hospitality environment and value the experience of working closely with seniors. Candidates possessing strong computer skills, including proficiency in Microsoft Office and internet platforms, will find this role rewarding. CPR and First Aid certification are also valued, reflecting the community's commitment to safety.

As a member of The Springs at The Waterfront team, the concierge benefits from a comprehensive compensation package inclusive of medical, dental, vision, and supplementary insurance options. Additional benefits include no-cost telehealth services, 401(k) matching, employee assistance programs, discounts, paid time off, and many others designed to support employee well-being and career development. The Springs Living fosters a culture of growth, offering paid training, leadership coaching, scholarships, and access to gym and pool facilities outside of working hours. Employees are not just part of a team but a community that values and invests in their professional journey and personal health, making this an exceptional place to build a rewarding career in senior living hospitality.