Concierge-On Call

The Springs Living is a pioneering senior living community dedicated to transforming the way people experience aging and senior care. With a mission to enhance the quality of life for seniors, The Springs Living emphasizes not only superior housing options but also exceptional employment standards. Established as a forward-thinking organization, The Springs Living boasts over 27 years of compassionate care expertise, demonstrating a deep commitment to the well-being and dignity of older adults.

The Springs at The Waterfront, located at 1015 W Columbia Way, Vancouver, WA 98660, stands as one of the latest developments by The Springs Living. This state-of-the-art 12-story senior living community offers approximately 250 private residences designed specifically for individuals aged 62 and older. Situated along the southern-facing riverfront of Vancouver, the community combines urban sophistication with serene natural surroundings. Residents enjoy a variety of floor plans featuring stunning views, warm and inviting interiors, high-end amenities, and secure underground parking.

This newly constructed community is truly a next-generation senior living environment that challenges traditional perceptions of aging by providing a blend of independent living, assisted living, and memory care services in a supportive and comfortable setting. Each aspect of the community, from architecture to daily operations, is crafted to elevate residents' lifestyles and enhance their sense of belonging and security.

The role offered at The Springs at The Waterfront is for a Concierge team member, crucial to delivering exceptional resident experiences through dedicated 24/7 concierge services. This position demands individuals who are genuinely passionate about providing excellent service, demonstrating attention to detail, and fostering warm connections by personally greeting residents and guests by name.

Concierges at The Springs serve as the frontline ambassadors of hospitality within the community, ensuring residents' lives are eased with thoughtful coordination and assistance. Key responsibilities include managing resident transportation schedules, arranging dinner and room reservations, handling package and mail deliveries, responding to resident inquiries and requests, and maintaining calm and effective responses during emergencies.

Candidates for this role should embody a genuinely caring attitude towards seniors, possess strong interpersonal and time management skills, and have proficiency with computer technologies like the Microsoft Office Suite and various internet platforms. Experience in high-end hospitality or hotel environments, along with CPR and First Aid certification, is considered an asset.

The Springs Living offers a competitive hourly wage range between $19 and $21 for this Concierge position, reflecting the candidate’s experience and skill level. The role operates on an on-call schedule, providing flexibility while maintaining consistent, high-quality service to residents.

In addition to competitive pay, The Springs at The Waterfront offers a comprehensive benefits package designed to support employees’ health, well-being, and career advancement. This includes medical, dental, and vision insurance; supplementary insurance options; a no-cost telehealth program; 401(k) matching to support financial planning; and employee assistance programs. Further benefits include discounts, flexible spending accounts, paid time off, paid training, scholarships, leadership training, and career growth opportunities. Employees enjoy discounted healthy meals, free beverages, and access to on-site gym and pool facilities before and after shifts.

Overall, this Concierge role provides a meaningful employment opportunity within a vibrant senior living community, promoting professional development, personal growth, and the chance to make a positive difference in the lives of elders every day.