Concierge - On-Call

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $17.00 - $18.50
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Work Schedule

Flexible
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Benefits

Paid holidays
Paid vacation
Paid sick time
Medical insurance
Dental Insurance
Vision Insurance
ON DEMAND PAY
Complimentary Meals
Guest suite privileges

Job Description

Revel Communities is a premier senior living provider committed to delivering exceptional life experiences for residents within their thoughtfully designed communities. As part of The Wolff Company, a leader with more than 70 years of expertise in real estate development, hospitality, consumer experience, and residential living, Revel Communities aims to enhance the well-being, independence, and connections of its residents. The company continually pushes the boundaries of traditional senior living by fostering innovation and maintaining the highest standards of service to provide transformative and meaningful experiences for both residents and team members. Beyond its focus on residents, Revel Communities dedicates itself to creating supportive, enriching career opportunities that promote personal and professional growth for its employees.

The role of Concierge at Revel Communities is a vital front-of-house position designed for individuals who thrive in delivering warm, attentive service that sets the tone for resident and guest interactions. This position is ideal for candidates who enjoy blending hospitality with organizational skills to create a positive impact in a vibrant senior living environment. As a Concierge, you are the welcoming face of the community, responsible for greeting residents and visitors, managing communications, and ensuring the lobby and front desk operate seamlessly. Your duties extend to coordinating transportation logistics, supporting event functions, assisting with mail and deliveries, and maintaining supply inventories. This role requires a friendly demeanor, strong multitasking abilities, and comfort with basic office technology. Flexibility is essential as shift schedules may vary, including evenings, weekends, and overnight hours.

Working at Revel Communities means joining a collaborative team dedicated to hospitality excellence and resident satisfaction. The company values flexibility, proactive problem-solving, and a passionate approach to service. Team members enjoy a supportive work culture where growth and balance are prioritized, with opportunities for professional development woven into the employee experience. Benefits at Revel Communities cover a wide range of needs and preferences, including paid holidays, vacation, sick time, comprehensive medical, dental and vision insurance, on-demand pay, complimentary meals, and guest suite privileges for those working full-time. Moreover, Revel Communities embraces diversity and inclusivity, ensuring an equitable, welcoming environment for all applicants regardless of race, religion, gender, sexual orientation, disability, veteran status, or other factors. This commitment extends through the hiring process including accommodations for applicants when necessary.

In summary, the Concierge role at Revel Communities offers a fulfilling career path for those passionate about hospitality in a senior living context. The position impacts resident experience directly, promoting well-being and connection while also supporting operational excellence. Candidates will find an employer that values their contributions, offers competitive compensation and benefits, and supports a balanced and enriching professional life.

Job Requirements

  • High school diploma or GED
  • Hospitality or customer service experience preferred
  • Strong organizational skills
  • Ability to multitask effectively
  • Comfortable with basic office technology
  • Flexible availability including evenings, weekends, and overnight shifts
  • Friendly and proactive attitude

Job Qualifications

  • High school diploma or GED
  • Experience in hospitality or customer service preferred
  • Friendly and organized with strong multitasking skills
  • Comfortable using basic office technology
  • Ability to work a flexible schedule including evenings, weekends, and overnight shifts
  • Excellent communication and interpersonal skills
  • Proactive and attentive to resident needs

Job Duties

  • Greet residents and guests with warmth and professionalism
  • Manage phone calls and handle requests efficiently
  • Maintain an organized lobby and front desk area
  • Assist with mail, deliveries, and supply management
  • Coordinate transportation logistics for residents
  • Support event planning, communications, and scheduling
  • Provide exceptional customer service to enhance resident satisfaction

Job Criteria

Experience

Entry Level (1-2 years)


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