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Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $17.00 - $18.00
Work Schedule
On-call
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Complimentary Meals
Bonus opportunities
Company paid life insurance
Team member discount program
401(k) savings plan
recognition programs
Student Loan Refinancing
Pet insurance
Employee assistance program
Emergency Financial Assistance
Job Description
Ivy Park at Claremont is a premier senior living community located in a beautifully landscaped campus, managed by Oakmont Management Group, one of the leaders in the senior living industry. Oakmont Management Group, based in Irvine, California, operates a portfolio of communities under the Oakmont Senior Living and Ivy Living brands, providing exceptional care and service across California, Nevada, and Hawaii. Known for their dedication to quality, comfort, and comprehensive support, these communities deliver an enriching and independent lifestyle for seniors. With a strong emphasis on creating meaningful relationships, Oakmont Management Group fosters an inclusive and supportive environment for residents,... Show More
Job Requirements
- Must be at least 18 years of age
- high school diploma or equivalent
- two (2) years of experience in a hospitality setting or prior senior living community preferred
- excellent customer service skills
- proficiency in Microsoft Office applications
- strong written and verbal communication skills
- must pass a criminal background check and health screening tests including physical and TB tests
- willingness to comply with Covid-19 related health and safety protocols
Job Qualifications
- Must be at least 18 years of age
- high school diploma or equivalent
- prefer two (2) years of experience in a hospitality setting or prior senior living community
- excellent customer service skills
- able to operate a personal computer and be proficient in MS Office programs (Word, Excel, etc.)
- possess written and verbal skills to interact and communicate effectively with employees, supervisors, physicians, healthcare professionals, residents, and their families
- must pass a criminal background check and health screening tests, including physical and TB tests
- able to comply with health and safety regulations including vaccination and PPE requirements
Job Duties
- Provide all residents, guests, and visitors with exceptional customer service
- answer telephones, record, and/or direct calls to appropriate individuals in a timely, clear, concise, and professional manner
- monitor the Emergency Alert System and immediately respond to every call
- effectively manage business center and process incoming and outgoing mail
- maintain a safe and secure environment for all staff, residents, and guests, following established safety standards
- encourage teamwork through cooperative interactions with co-workers and other departments
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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