Concierge - NOVEL RiNo - Denver, CO

Lakewood, CO, USA|Onsite

Job Overview

Employment Type

Hourly

Full-time

Compensation

Type:

Hourly

Rate:

Range $23.00 - $25.00

Work Schedule

Standard Hours

Benefits

Medical insurance

Dental Insurance

Vision Insurance

Health savings account

401k plan

Life insurance

short-term disability

Vacation Time

sick leave

Paid holidays

wellness programs

Education Assistance

Job Description

NOVEL RiNo Apts is a vibrant and dynamic residential community located in the heart of Denver, Colorado. Known for its modern amenities, innovative design, and commitment to resident satisfaction, NOVEL RiNo Apts offers an exceptional living experience in one of Denver’s most exciting neighborhoods. The community blends contemporary urban living with a focus on inclusivity and engagement, creating an inviting atmosphere where residents can feel at home and part of a connected community. With a strong emphasis on diversity and empowerment, NOVEL RiNo Apts strives to create an inspiring environment that celebrates a variety of backgrounds and cultures.

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Job Requirements

High school diploma or equivalent
Minimum 2 years of experience as a concierge or in a related hospitality role
Excellent communication skills
Ability to work a flexible schedule including evenings and weekends
Valid driver's license and reliable transportation
Ability to pass background and credit check
Successful completion of pre-employment drug screening
Employment verification required

Job Qualifications

Demonstrable experience as a concierge with 2+ years of related experience or equivalent
Additional education or certification in hospitality is a plus
Strong customer service direction while presenting a positive and professional image
Excellent communication and interpersonal skills
Excellent reading, writing, and oral communication skills required
Knowledge of the local area and attractions
Strong creative, strategic, and organizational skills
Excellent attention to detail
A desire to take initiative and a strong sense of self-motivation
Highly collaborative and team oriented
Solid computer skills, including working knowledge of MS Office Suite to include Teams, Word, and Excel with HRIS experience
Must have a valid driver's license, current automobile insurance and reliable transportation

Job Duties

Respond promptly to inquiries, requests, and concerns, ensuring a high level of customer satisfaction
Assist and effectively communicate with guests, residents, and team members to coordinate services and resolve issues
Maintain a professional and courteous demeanor in all interactions
Manage and fulfill requests such as restaurant reservations, transportation arrangements, and other concierge services
Stay informed about local attractions, restaurants, entertainment, and other points of interest to provide recommendations to guests or residents
Address and resolve any issues or concerns raised by guests or residents promptly and efficiently
Monitor and control access to the premises (access doors mainly), which helps ensure the safety and security of all guests or residents

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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