Concierge NE

Tucson, AZ, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $13.25 - $17.25

Work Schedule

Standard Hours

Benefits

Health Insurance

Paid Time Off

Professional Development

employee growth opportunities

collaborative work environment

Job Description

Grace Management, Inc. is a leading company dedicated to managing senior living communities that emphasize creating a warm, welcoming, and supportive environment for residents. With a strong commitment to nurturing a sense of belonging, Grace Management focuses on offering high-quality living experiences, supported by passionate and skilled professionals. The organization takes pride in its culture of professionalism, care, and community spirit, which reflects in the work atmosphere and the services provided to residents and their families. Known for its focus on employee growth and development, Grace Management empowers its team with continuous learning opportunities and a collaborative environment. As a... Show More

Job Requirements

High School Diploma or GED at a minimum
Experience in general office procedures, computers
Windows, Word, Excel, Office, Outlook, Internet-based programs, emailing, scanning, and general office equipment
Ability to communicate by speaking, seeing, and hearing sufficient to serve the residents
Professional and neat appearance and presentation, adherence to the dress code, and good personal hygiene are expected
One year of office or hospitality experience preferred
Good grammatical and writing skills, proficient with email process and etiquette
Ability to read, write, and speak English
Must have excellent customer service and interpersonal skills to work with various levels of people, associates, and residents
Be free of communicable disease
Completion of drug testing and criminal record background check upon hire and upon request of supervisor
Physical requirements include bending, standing, lifting, stooping, sitting, walking, stretching, and ability to lift/carry up to 40 pounds
Adhere to and carry out all policies and procedures
Maintain confidentiality of verbal and written information pertaining to residents, facility operations, and personnel

Job Qualifications

High School Diploma or GED
Experience in general office procedures and proficiency with computers including Windows, Word, Excel, Office, Outlook, Internet-based programs, emailing, scanning, and general office equipment
Excellent customer service and interpersonal skills
Ability to communicate effectively in English, both written and spoken
Good grammatical and writing skills
One year of office or hospitality experience preferred
Ability to maintain confidentiality of verbal and written information
Adherence to dress code and professional appearance

Job Duties

Answer incoming telephone calls promptly, taking complete and accurate messages, routing calls including locating residents when necessary
Receive visitors, having them sign registers, and routing them as appropriate
Provide information and assistance to residents coming and going, activities, and signing out when they leave the community
Assist the Wellness Director as needed with resident's doctors' appointments, including scheduling appointments, recording all appointments, notifying the driver of the scheduled appointment(s), and seeing that the resident gets there on time
Maintain resident mailboxes, including an up-to-date listing, assignment for new residents, names on boxes and returning mail to post office for move-outs
Maintain the professional and organized appearance of the lobby and reception area, including making certain any adjacent equipment, workroom, and supply closets are neat and locked
Provide administrative support including typing, filing, preparation of reports, copying, scheduling appointment, and calling vendors, as requested by supervisor

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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