Concierge (Multi-Site Luxury Residential)

Related Management Company (RMC) is a subsidiary of Related Companies and serves as a premier owner and operator of real estate properties, managing hundreds across multiple states and Washington, D.C. The company is recognized for setting high standards in workforce, market-rate, and luxury housing while showcasing leadership in sustainability efforts, including many developments pursuing LEED Silver certifications or higher. RMC is committed to exceptional service, innovative design, and fostering thriving communities, driven by bold thinkers and entrepreneurial spirits who emphasize growth, internal mobility, and leadership development. RMC proudly maintains an inclusive culture and seeks to offer competitive compensation aligned with experience and market standards, ensuring an engaging and rewarding workplace for its employees.

RMC is currently seeking reliable and responsible Regional Concierges to support and provide coverage throughout their luxury rental property portfolio in San Francisco, which includes premier communities such as The Avery, Fifteen Fifty, The Paramount, and Mason on Mariposa. This role is vital in delivering best-in-class luxury service to residents and guests across these esteemed properties. The Regional Concierge is a multi-tasker who thrives in a fast-paced, solution-oriented environment with a genuine passion for service and community engagement. Candidates are expected to greet and screen visitors, attend to packages, monitor security, and maintain detailed records, all while creating a welcoming environment that exceeds expectations.

The position includes managing multiple shifts and properties, requiring adaptability and clear communication to maintain seamless service. Employees must respect the privacy, information, and time of residents and respond to concerns promptly. Shift duties include generating great first impressions, property inspections, emergency procedure adherence, and multitasking between desk duties and operational support.

The role is compensated with an anticipated hourly wage ranging from $25.00 to $29.00 per hour, complemented by an annual performance-based bonus and a comprehensive benefits package. Work shifts include mornings, afternoons, evenings, and overnights, totaling 40 hours per week with weekends and holidays required. The company emphasizes work-life balance by offering over 19 days of paid time off and customizable health, vision, and dental benefits. Additional perks include financial wellness programs such as 401(k), flexible spending accounts, employer-paid life insurance, mental health resources, fertility benefits, volunteer paid time off with charitable donation matching, learning and training programs, tuition reimbursement, and opportunities for internal advancement.

Overall, this Concierge role promises a rewarding career path within a company that values employee well-being, professional growth, and an inclusive, supportive community environment. Candidates passionate about luxury hospitality and service excellence will find this position fulfilling and impactful, contributing to a premier living experience for residents in San Francisco's luxury housing market.