Concierge / Move-in Coordinator - The Plaza Grande
Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $21.00 - $25.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
Life insurance
Paid Time Off
On site housing discount
paid sabbatical
401K with company match
Paid parental leave
Employee assistance program
critical illness insurance
accident insurance
Hospital Indemnity insurance
Pet insurance
legal plans
charitable giving program
Job Description
Greystar is a leading, fully integrated global real estate company that specializes in property management, investment management, development, and construction services within the institutional-quality rental housing sector. Founded in 1993 by Bob Faith and headquartered in Charleston, South Carolina, Greystar has grown to become an international leader in the real estate industry. The company manages and operates more than $300 billion of real estate assets across approximately 250 markets worldwide, with offices in North America, Europe, South America, and the Asia-Pacific region. Greystar stands as the largest apartment operator in the United States, overseeing over 1,000,000 units and beds globally.... Show More
Job Requirements
- High school diploma or equivalent
- Ability to provide exceptional customer service
- Excellent communication skills
- Proficient in using phone and computer systems
- Ability to manage multiple tasks simultaneously
- Detail-oriented and organized
- Ability to work flexible hours including weekends and holidays
- Previous experience in customer-facing role preferred
Job Qualifications
- High school diploma or equivalent
- Previous experience in customer service or hospitality preferred
- Strong communication and interpersonal skills
- Ability to multitask and manage time effectively
- Proficiency with phone systems and basic office software
- Friendly and approachable demeanor
- Ability to work collaboratively in a team environment
- Knowledge of local area and community resources
- Experience in a real estate or property management environment is a plus
Job Duties
- Greets prospects and residents as they enter the office/leasing area and ensure the comforts of prospects and visitors while they wait to speak with a team member
- Answers phone calls, routes all calls to the appropriate team member for assistance, and assists with completed service request call backs as necessary
- Maintains the guest suite schedule to ensure proper payment and cleanliness upon guest arrival and manages and coordinates the loading dock and/or elevator schedule for move-ins and move-outs
- Ensures clubhouse amenities are in tour condition prior to leasing office opening each morning
- Manages all package deliveries by documenting arrival information and notifying residents of all package deliveries within 24 hours
- Maintains tracking logs for equipment rentals, dry cleaning services, and/or other services provided by the community
- Assists the community team with scheduling, planning and organizing resident activities and programs
- Keeps detailed information on local area restaurants, shops, delivery places, and other pertinent information that may be of interest to residents and maintains relationships and contacts with concierge vendors
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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