Concierge - MOOV - Frisco

MOOV Health and Wellness is a pioneering wellness center located in Frisco, Texas, dedicated to helping individuals outpace the natural aging process through a physician-guided and personalized approach to health and well-being. As a company, MOOV integrates advanced health and wellness strategies focusing not only on physical fitness but also on mental and emotional vitality. With its roots firmly planted in Lifestyle Medicine, Functional Medicine, and Integrative Medicine, MOOV offers a diverse range of wellness services designed to unlock each member’s full potential. The center prides itself on creating a supportive community atmosphere where clients can confidently begin or continue their health journey, assisted by expert physicians, health coaches, and wellness specialists.Offering a dynamic work environment, MOOV provides its employees the opportunity to be part of a forward-thinking health center dedicated to delivering superior customer service and innovative wellness solutions. With a holistic view of health, MOOV emphasizes the use of cutting-edge technology and care practices, including specialized recovery options like Cryotherapy, Boost Pod sessions, and Compression therapies. The organization understands the importance of a seamless customer experience, promoting warm, genuine interactions right from the first point of contact. It values integrity, transparency, and personalized care at every touchpoint and fosters a culture that encourages professional growth and teamwork. Located in Frisco, a vibrant city within the Dallas-Fort Worth metroplex known for its excellent schools, family-friendly atmosphere, booming job market, and rich entertainment options, MOOV offers an enriching workplace surrounded by a community that values health and wellness.The Concierge role at MOOV Health & Wellness is a vital position that acts as the welcoming face of the facility, ensuring members and guests feel part of the MOOV community and supported throughout their health and wellness journey. This position involves greeting members warmly and addressing their inquiries promptly while maintaining accurate and confidential documentation. The Concierge is responsible for helping members understand the benefits of MOOV’s various health services and facilitating smooth use of the equipment and recovery options scheduled for the day. This role demands an individual who is technology literate, highly organized, detail-oriented, and passionate about wellness. The Concierge also helps manage appointments, sends necessary materials to members, and assists in the daily operation of the health center, including opening and closing duties. A key part of the role involves collaborating with wellness professionals and participating in community outreach and promotional activities, furthering MOOV’s mission to create a comprehensive, holistic wellness experience.The ideal candidate for the Concierge position will have previous customer-facing experience and a genuine interest in health, wellness, and fitness. Flexibility to work evenings and weekends is essential, as is strong communication skills and the ability to build lasting relationships with members and colleagues. Those with certifications or training in Lifestyle Medicine, Functional Medicine, Integrative Medicine, or Medical Aesthetics will find these qualifications advantageous. MOOV emphasizes a culture of empathy, emotional intelligence, and continuous learning, encouraging employees to grow professionally while contributing to an engaging, supportive, and safe environment for clients and staff alike. By joining MOOV Health and Wellness, employees become part of a vibrant and compassionate community committed to making a meaningful impact on people’s lives through proactive and personalized wellness solutions.